Donal Devine Email & Phone Number

Ireland

Led a variety of teams Fintech; EMEA Sales, Onboarding Sales, Fraud Underwriting (AML/KYC), Data Privacy (GDPR), Premium Customer Support. Managed up to 35 team members at any one time.Created and delivered weekly & monthly business review scorecards to the client and internal stakeholders.Continuously driving individual and team performance in line with a.

Cork, County Cork, Ireland

Was instrumental in launching a PII authentication process across the client's global vendor network. Identified a developmental opportunity in the process, tested and troubleshooted the tool live with the client. Collaborated with the client to create SOP, provided guidance on training to successfully allow the client to roll out the workflow. This led to.

County Cork, Ireland

In this role users request a call and we would have to adhere to a 3 minute SLA response time within a live channel support. Within this role became proficient in using a new ticketing system (Zendesk), on all live channels with phone, chat and email.Once on the call I would walk users of how to use our product. This would include how to update their.

Model Farm Road, Cork

Acting as first point of contact for customers by phone, processing a large volume of calls on a daily basis for existing and new customers both inbound and outbound to a consistently high standardMaintaining a high level of attention to detail and focus on accuracy when capturing and processing information in our CRM 7 system; achieving and exceeding.

Cork

Challenging role, obtained a highly respectable of craft beer knowledgeI have worked in this busy city centre gastro bar for 29 months.My key responsibilities included serving in the bar and waiting tablesI was responsible for opening and closing the bar, selecting, maintaining, and controlling stock (over 100 bottles and 6 rotational taps), updating menus.

Tír Na Nóg, Cape Clear Island, Co.Cork

First and foremost, my main duty was to ensure that all the students under my supervision were safe at all times.To speak Irish at all times to the students and to help them improve their spoken Irish by answering any questions they might have to the best of my ability, also correcting mistakes, and passing on as much of my knowledge of the irish language.

Cork

Worked in a busy city centre bar/restaurant for 23 months. My key responsibilities included serving in the bar, I was responsible for opening and closing the bar, maintaining stock controls, handling cash, and counting the tills at the end of the night. This bar also has a very busy lunch trade in which I was responsible for waiting tables, preparing the.

Cork, County Cork, Ireland

The Bailey Late Bar, 1-2 Courthouse Street, Cork, Co.Cork

As the student rep for the Bailey I deal with all student bodies such as the Students Union, Clubs, Societies and Class Reps in efforts to encourage them to host their events in the bar. My brief is to keep the bar as busy as possible. Recruit, train, and manage my own team of between 4 and 8 part time promotional staffManage all the different social.

As an Events Organiser for Sticks Entertainment my main duty was marketing our events mainly to the Cork Student body, also to people aged (18-30) of the greater Cork area.I had to recruit, train, and manage a team of 20+ sales reps for each event.Manage all the different social networking sites and all advertising aimed at students.I had to liaise with.

As the student rep for Bob Fox's I deal with all student bodies such as the Students Union, Clubs, Societies and Class Reps in efforts to encourage them to host their events in the bar. My brief is to keep the bar as busy as possible. Recruit, train, and manage my own team of between 4 and 8 part time promotional staffManage all the different social.

Paul Geaney's Bar, Main Street, Dingle, Co.Kerry

During my five years working in Paul Geaneys I had many roles, Bartender, Waiter, Door and Floor Security, Kitchen staff.I learned many skills from, pulling pints, change kegs, make cocktails, correctly stock a bar, take food orders, carry three plates at a time, correct mistakes made, and dealing with the public in a friendly and polite manner at all.

Certificate In Leadership Development (Level 8, 15 Ects), Business Administration, Management And Operations

Bachelor Of Arts, Irish And Geography

Education record