Donal Stack Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

* Main support engineer to several of our top clients in Dublin* Provide 3rd line support to the helpdesk and other field engineers* Workstation and server installations. Windows 10, WS 2012 r2 and 2016. Hyper-V and Cluster environments* Configuration and installation of firewalls. Predominantly SonicWall and FortiGate’s. Experience with Site-to-Site and SSL VPNs, VLANs, HA, etc.* On site client support and admin dealing with a wide variety of issue i.e. security breaches, ransomware, email threats, Office 365, networking, servers, RDS environments, firewalls, firmware, printers, AD, GPOs, Wi-Fi, onsite and offsite backups, etc.* Server and domain migrations* Creation of new domains, hosting and migration of emails from Exchange to Office 365 or other tenancies. Management and admin of multiple O365 domains* Moving and setting up comms areas for multiple companies* Security – Intune, MDM, Anti-Virus, firewall administration, Cyber Risk Awareness, Multi-Factor Authentication, Ransomware attacks, email breaches, etc.

Sandyford, Dublin

Providing support to over 250 telecom users. Campaigns include CITI Bank, Vodafone, Toshiba, Zurich, Energia, FAI and Topaz.Asterisk, Queuemetrics, Wombat Dialler, SugarCRM, Codas, Active Directory, Navicat, SonicWall and PRTG administratorTransfer of networks, servers and infrastructure due to relocation of companyMigration of databases and systems due to implementation of a new CRM and serverCreation of scripts to manage data and provide reportsCreation of scheduled batch jobs and full management of all system backups Management of companies applications and helpdeskEnforcement and updating of company policiesDevelopment and improvement of client websites including Vodafone’s staymobile.ie, FAIs new Summer Soccer Schools booking engine and petinsure.ie VPN setup and firewall knowledgeWeb-Filtering experience using WebTitan and BarracudaImplementation of X-Lite and Bria softphones and CTIs for new campaigns

Dublin

Providing support for over 2000 customers that use PC's, laptops, Wyse terminals, Getac PS236 and V100 devices to resolve all IT queries, incidents and requests. All issues dealt with through a ticketing system and responded within a tight SLA. Support includes using Active Directory, Dameware, MobiControl, and Embassy Recovery to resolve issues with users accounts, Outlook, Citrix (remote access using tokens/fobs), configure computer settings, software installations and network issues.

Dublin

IT Support: providing assistance to OPWs wide customer base in Ireland using Dameware and Active Directory. This involves troubleshooting a wide range of software and hardware problems that include updating and installing software to user standards and changing access rights and password information for new and existing users.Experience in setting-up/imaging and encrypting PC’s and laptops for new user. Setting up their email accounts and connecting to printers on the network.Software Development: Working with Git, Play Framework, Netbeans, SQL Workbench and Wordpress while using Java, Javascript, HTML5, CSS and SQL.Projects include redeveloping the old OPW website and creating an app that included TDD. More information available on request.

Dublin

Created a fully functional Geo-Location Android App using Java in Eclipse.Java Swing programs that included a contact/phone book with a presentable user friendly GUI.Experience of database management using SQL. Network management.

Ballinteer, Dublin

• Management and supervision of staff on daily basis.• Prepare rosters and assign tasks.• Daily cash reconciliation.• Stock Control: Ensuring stock levels of goods, petrol and diesel are maintained and ordered when required.• Provide a friendly, efficient customer service and help deal with any queries from the public and staff.

Dublin

• Worked as part of the Public Relations Department• Dealt with the public and promoted the brand• Worked as part of a 12 person team• Set-up and promoted at sponsored events such as Oxegen and All Ireland Finals• Organised and participated in voluntary trips to Children’s Hospitals to help out and have a fun day for the kids

Dublin

• Assisted in the development and maintenance of sewers and gullies in the Dublin City region.• Drafted documentation for repairs to be carried out.• Carried out detailed surveys and reports.• Assisted the supervision of site investigation works in a water-based environment.• Assisted with the surveying for the set-up of standards and implication of the Fats, Oils and Grease (FOG) Programme.• Surveyed a site for the construction of a new sediment tank in the Ringsend Wastewater Treatment Plant.

Higher Diploma In Science In Computing, First Class Honours

Advanced Diploma In Project Management, 2.1 Honours

Bsc (Hons) Structural Engineering, 2.1 Honours