Donald Benson Email and Phone Number

-Chosen as co-chair of the schoolwide assessment committee to determine alternative forms of districtwide assessments for students with auditory and visual impairments. -Acted and participated in various school committees to enhance the mission, safety, admissions, and response to intervention at our school. -Served as department head for Blind Department by sharing feedback and needs as well as improving staff satisfaction score by 10% over a 2-year period of time. -Facilitated school-wide professional developments on Promethean Board which improved use in the classrooms to 95% over the course of a year.-Presented school-wide professional development on Explicit Instruction that was implemented by 90% of teachers during a 3-month period.-Successfully adapted curriculum to Google Classroom for students with visual impairments from 2019-2022.-Lead training of teachers in the Blind Department on the proper use of various educational technology with adaptations for visually impaired students. Coordinated daily educational needs for students to meet individual learning, intellectual level, and visual needs in my classroom and in other classes.-Utilize Virginia IEP to create effective Individualized Education Programs for students with various needs on my caseload.-Increased SOL Social Studies pass rate by 5% over the course of the 2016-2019 school years.

-Utilized SmartBoard, Blackboard, PowerSchool, Quizlet, Kahoot!, and Google Suite to maintain engagement of students.-Designed and implemented challenging instructional units for a variety of learning levels.-Incorporated effective lesson plans that increased the SOL pass rate by over 4 % per year.

-Contributed to the training of customer service specialists and tellers.-Provided outstanding customer service with over 90% satisfaction score.-Facilitated and provided accurate training at the branch level with an 85% retention rate.

-Contributed to the training of customer service specialists and tellers.-Provided outstanding customer service with over 90% satisfaction score.-Facilitated and provided accurate training at the branch level with an 85% retention rate.

-Provided excellent customer service with over a 90% satisfaction rating. -Sold additional products to customers by exceeding 85% score on sales metrics. -Managed maintenance, scheduling, and delivery of a fleet of over 100 vehicles.

-Forecasted, ordered, stocked, and merchandised over 500 products in the store to maintain proper levels of merchandise.-Lead the maintenance of and prompt reconciliation of store operations paperwork with over a 97% accuracy rating. -Ensured prompt, efficient, and courteous customer service to customers which resulted in a satisfaction rating of above 89%.

-Trained and motivated a team of 5-10 sales representatives to meet or exceed district and individual stretch sales goals at a 95% rate. -Provided customer service to existing policyholders with a 90% satisfaction rate by ensuring that policies were up to date and maintaining effective communications. -Renewed policies for existing policyholders with over a 98% renewal rate by showing the value of the services provided.