Donald Bledsoe Email & Phone Number

Richfield, Minnesota, United States

Greater Minneapolis-St. Paul Area

Barriers to Entry Technical Training Participant and Consultant, York SolutionsBarriers to Entry is a comprehensive, intense program created to prepare people with professional skills to move into entry level software development roles. This interactive training covers Java, Python, Data Engineering, soft skills, software development methodologies, concepts, principles and practices.

London, United Kingdom

Pearson’s qualifications are the gold standard in professional, higher-level and vocational education. Higher Education Qualifications is responsible for the strategic oversight of Business and Technology Education Council (BTEC) Higher Nationals quality assurance. • First point of contact for managing relationships, advising Pearson colleagues, further education and higher education institutions, and professional bodies in relation to enhanced quality assurance (QA) of Pearson’s Business and Technology Education Council (BTEC) Higher Nationals.• Responsible for managing key aspects of Pearson’s processes surrounding student enrollment levels at Pearson-approved centers.• Support the refinement and improvement of QA processes of the team. • Managing and updating relevant web-based information regarding the QA processes. • Provide support in the analysis and reporting on QA outcomes, and developing effective administration and storage of QA information and data.• Manage the on-boarding, renewal and operational support for universities offering Pearson BTEC qualifications under licensing agreement. • Provide efficient, high quality support for inquiries, from telephone and email, efficiently and effectively to both constituencies.

Greater Minneapolis-St. Paul Area

• Leverage MS Excel and MS Access skills to manipulate and link data, gather insights and produce graphics for Fortune 100 account management.• Utilize SQL Server and Teradata SQL Assistant to construct and maintain databases that minimize entry errors; validate data based on in-depth knowledge of systems and processes; and generate ad hoc reports containing accounts receivable data from AT&T enterprise customers.• Forecast workforce trends using IEX to generate analytical reports on operations data in order to guide management decisions, adjust resources and increase agility of 200 employees.• Collaborate with managers to design and implement process improvements and document updated procedures; employed technical writing skills to develop and lead training for co-workers on new web-based systems.• Determine workforce allocation for training and ensure personnel have access to knowledge base to optimize efficiency.• Selected for, and completed, Revenue Assurance Management Leadership Development Program.

Bloomington, Mn

• Formulated aircraft load plans considering fuel, passenger, and cargo/baggage loads, ensuring proper weight distribution and balance.• Consulted with Maintenance department on off-line rotation of aircraft. In emergency situation use maintenance schedule, repair duration, plane configuration and flight scheduling to determine proper utilization of available aircraft.• Acted as test-user and mentor to other employees for upgraded version of Sabre computer reservation system. Where user error created discrepancies, found errors and counseled users on proper use and execution.

Twin Cities Campus Study Abroad Program ResearchAnalyzed curriculum and developed assessment for cultural readiness in study abroad opportunities for multicultural students.

Developed research protocol for city development: analysis of focus group data and development of survey to city residents.

Greater Minneapolis-St. Paul Area

• Project managed a $12 million, high-profile, multi-state fiber-optic network installation, including coordination of internal and external partners, competitive network providers and vendor management.• Maintained excellent customer relationships by triaging issues, resolving problems with skill and tact, and referring issues to the next level of support as needed.• Served as first point of contact for major client initiatives, leading and facilitating meetings to gather customer feedback; provided accurate, timely and responsive service to client base.• Provided on-site presence to ensure a deep understanding of customer environments, workflows and business processes.

Greater Minneapolis-St. Paul Area

• Managed cross-functional team comprised of compliance, underwriting, claims and actuarial leads responsible for finalizing state-specific reporting documentation; liaised with internal and external business partners.• Analyzed marketing data and competitor benchmarking to drive product differentiation and enhancement; identified market trends and opportunities to inform strategic direction; and used research to support product relaunch.• Gathered requirements across business verticals for alternative solution selection, utilizing cost-benefit analysis and value-based decision-making.• Developed strategic-market and product-line business plans to support marketing programs for existing products and acquisition integrations.

Greater Minneapolis-St. Paul Area

• Performed business development and account management for construction industry clients to ensure proper coverage and service strategies and promote construction division profitability.• Conducted on-site inspections and program analysis to identify gaps and create training materials for clients that improved loss experience and overall results.• Earned reputation as principal public speaker and new business pitch lead, interfacing with external C-level executives to secure additional business, and coordinating and presenting to internal compliance, claims, insurance and marketing teams.

Bachelor, Major: Mechanical Engineering, Minor: Management

Bachelor Of Applied Science, Information Technology Infrastructure

• Coursework in systems analysis and design and project management. • Focused on the design and implementation of applications that are.

Business Analysis Certificate

60-hour program designed to develop the core competencies of a business analysis professional.

Certificate In Object-Oriented Programming, Computer Science