Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables•Operates the property management software and completes transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system•Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue• Experience with tax credits Experience with section 8 Experience with new lease up Follows the Companys established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings•Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements•Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues•Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices•Offers support and assists with leasing, showing apartments to prospects•Includes preparing the lease and move in documents

♦ Lead the coordination of commercial loan closings from term sheet to initial funding and booking, including complex credits such as participations and syndications, by interfacing with internal business partners, clients, title companies, attorneys, syndicate bank members, and other third-party vendors and consultants.♦ Responsible for reviewing loan documentation against the formal credit approval and ensuring documents comply with current bank, federal and state policies as well as legal standards and system functionality.♦ Collect, review, and analyze due diligence required to close a commercial loan - including but not limited to, entity documentation, UCC searches, flood determinations, appraisal, environmental reports, insurance, title, survey, and all required documentation based on collateral type♦ Coordinate and prepare loan packages for closing utilizing wet signatures and/or DocuSign♦ Engage attorneys as needed and ensure the flow of information between the borrower, bank, and external partners. ♦ Manage post-closing requirements, weekly past due and maturing loan reports.♦ Obtain and transmit original loan documents and review and clear all loan collateral exceptions.♦ Establish and maintain effective relationships with customers, business partners and team members to ensure an exceptional client experience.

Built strong, trusting relationships with internal and external customers while providing direction to all partieson the closing process Reviewed closing documents for accuracy and compliance to ensure proper disbursal of funds prior to closingFollowed up on outstanding prior to funding conditions, maintained consistent communication with internal andexternal customers to ensure a seamless closing Coordinated all the steps of the loan closing and funding and worked with title companies to prepare detailedand accurate financial numbers Worked daily reports to ensure the closing disclosure stayed compliance with TRID regulations

Collected and reviewed any “at closing conditions” review settlement statement to ensure all fees have beencollected/disbursed, and requested funding and disbursement of funds Assisted the post-closing department to obtain any outstanding documentation, as needed Reviewed critical funding documents to ensure compliance with loan program requirements Ensured delivery of wire requests within set timeframes Monitored closing reports and followed up with title companies to confirm receipt of the borrower’s funds andsigned documentsCommunicated regularly with the internal partners on the status of wire requests, disbursements, and revisions

Review and approve closing disclosure statement from closing agent/escrow Prepared mortgage closing packages, per closing instructions, and send to closingReview the signed loan documents and credit package for accuracy and for compliance with federal and statelaw as well as company policies Prepared funding worksheet to calculate net funded wire and balanced funds to ensure correct amount Maintained good public relations with customers, realtors, and attorneys Followed up with closing agent for final settlement statement and validate there are no unauthorized changesto the final closing disclosure

Review and approve HUD-1 Settlement statement from closing agent/escrowReview the signed loan documents and credit package for accuracy and for compliance with federal and state law as well as company policiesPrepare the collateral package/ stack signed loan documentsFollow up with broker for outstanding conditionsReview conditions received for accuracy and sign off on conditions within specified authorityComplete verification of employment as required by published proceduresBalance funds to ensure correct wire amountRequest funds through the funding team Follow up with closing agent for final settlement statement and validate there are no unauthorized changes to the final HUDConsistently meet or exceed established minimum productivity levels as determined and required by managementFollow up with any post-closing issues which may ariseAct as a role model of the company’s values, acting in an ethical and professional manner at all timesPerform other duties and special projects as required