Highly experienced Dealer Principal with substantial senior management experience within the Motor Trade. Ability to build strong working relationships with Manufacturers, Directors and Motor Industry Personnel. Proven record in customer relationship & satisfaction, driving business/account growth, organisationalStreamlining, driving process improvements, enhancements, change management and interdepartmental teamwork. Strong self management, motivation, and interpersonal skills. Proven ability to work under pressure within tight budgetary and time constraints. Strong leadership and people management skills, experienced in promoting a favourable employee relations climate. Multi-tasking skills and executing to key performance indicators. Consistent achiever, winning multiple management excellence awards. Passionate champion for quality, detail, and the delivery of a highly respected service organisation.