Oversee all aspects of IT development and management. Lead team of developers, helpdesk professionals, network administrator, and helpdesk supervisor, providing 24x7 support to a 600-user global network. Create and implement IT policies and procedures to meet SOX and FDA compliance requirements. Plan and administer IT budget, with a focus on maximizing ROI without sacrificing quality. Hire, train, mentor, and evaluate team members. Manage all vendor relationships; serve as the liaison for the technical team. Direct full cycles of all major IT projects, including ERP implementations to 8 countries (3 U.S. manufacturing plants, 4 European plants, and 3 Asian sales/service subsidiaries).KEY CONTRIBUTIONS & ACHIEVEMENTS:▪ Created and maintained highly impressive IT infrastructure comprised of a 12-site WAN utilizing Checkpoint Site-to-Site VPN, Citrix Xenapp and Blue Coat WAN Accelerators, along with a single corporate data center.▪ Led a series of successful ERP implementations, reversing prior history of the company’s lack of ERP systems. Designed infrastructure, assisted with module build-out, and supported manufacturing/advanced planning on initial implementation. Worked with Module Captains from each area on customization.▪ Initiated introduction of Application Development Team to ensure on-time, on-budget and error-free project completion, as well as integration of projects within the defined IT infrastructure. Convinced upper management of necessity for this team and secured approval for hires.▪ Oversaw integration of entire IT infrastructures for 3 acquisitions. Analyzed acquired companies’ IT processes and identified strategies for improvement, completing $390,000 in projects at $129,000 for a $261,000 savings.▪ Decreased costs by $100,000+ through migration to Cisco unified messaging phone system from previous corporate Avaya system. Built brand-new Cisco network for 2 facilities to achieve abovementioned savings.

OVERVIEWIn charge of all IT functions, including design, installation, configuration, upgrade, migration, and support activities. Oversaw client support on various Windows platforms. Managed tasks and projects for network technician and consultants. Supported and maintained legal licenses/documentation for all software. Repaired and upgraded all servers. Maintained and scheduled tape back-up of servers, databases, and end user computers; updated antivirus software and signature files. Served as the Lucent PBX Administrator.KEY CONTRIBUTIONS & ACHIEVEMENTS:▪ Designed and implemented the company’s Windows NT network, upgrading it to Windows 2000 to improve the IT infrastructure and client support.▪ Deployed and managed IIS 4.0 Server and Proxy Server 2.0; designed and administered Microsoft Exchange 5.5, SMTP, POP, and HTML email; and installed Lucent/Netopia routers.▪ Managed Epicore Dataworks ERP and Baan PDM Systems.▪ Updated the company web page and private user board