Donald Cooper Email and Phone Number
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Versatile professional with diverse experience in data analysis, process improvement, and reporting. Employs strong analytical, planning, communication and problem solving skills with proven expertise in IT Systems Implementation covering Policy Administration, Commercial and Personal Insurance Product-Rating Engine Configuration, Commercial Insurance Underwriting, Claims Management, Compliance Reporting, Risk Reporting and Financial services. Dedicated leader with the ability to interact with all levels of an organization in order to accurately assess issues, make decisions, implement solutions and influence change. Proven ability to translate data into actionable business requirements and business needs into data solutions.SME in Commercial Property and Casualty Insurance Policy rating rules and methodologies of Insurance Services Office (ISO), Jersey City, NJ, USA.Extensive experience in writing detailed business requirement documents and maintaining daily production processing as well as system updates and enhancements. Developed, implemented, and tested using product configuration tools to reflect individual client needs for Commercial Property and Casualty Insurance (Property, Inland Marine, Auto/Garage, General Liability, and Crime). Performed quality assurance testing and marketing support activities such as product demonstrations.
Duck Creek Technologies
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- duckcreek.com
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Sr. Manager, Business AnalysisDuck Creek TechnologiesCharlotte, Nc, Us
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Senior Business ArchitectDuck Creek Technologies Jun 2021 - PresentBoston, Massachusetts, Us -
Data Management ConsultantWells Fargo May 2019 - Jun 2021San Francisco, California, UsData Management Consultant – Enterprise Master and Reference data consultant within Data Management & Insight / Data Domain & Privacy Management group supporting Master and Reference Data initiativeResponsibilities included:• Facilitating and leading domain management work initiatives for many applications within the Master & Reference Domain.• Managing data domain framework, application-to-domain alignments (initial and on-going), data governance role assignments and on-boarding current state Enterprise Data Governance (EDG) compliance activities for the Master & Reference Data Domain.• Leading privacy, metadata and data quality projects / deliverables.• Facilitating discussions up to the point of remediation path decisioning (integrate / remove / anonymize / de-scoped).• Completing gap remediation plan summary efforts with applications where data control gaps have been identified.• Leading end-to-end and completing documentation of data dictionaries for Key Applications (including standard applications for data privacy work initiative) for the Master & Reference domain.• Leading end-to-end and completing documentation and assessment of data controls (DQCA – data quality control assessment) for all core data to ensure data elements are sufficiently controlled for Key Application compliance initiative for the Master & Reference domain.• Performed crucial data & metadata governance work towards properly defining business and data elements. Querying against Teradata and Metadata using SQL. These efforts aided in accurately aligning the business elements to their respective data dimensions. The accurate defining and alignment of business elements is crucial for efficient aggregation of data as driven by Risk and Regulatory, Compliance and BCBS 239 principle towards Enterprise Data Governance.• Partnering and developing solid professional relationships with ABO’s (app busn owners), TDM’s (tech data mgrs), SMEs and other stakeholders throughout the company. -
Senior Business AnalystGuidewire Software May 2018 - May 2019San Mateo, California, UsBusiness Architect – Professional ServicesResponsibilities included:• Supporting an iCloud product, a fully Web-based Java platform software, for Property & Casualty insurance companies. This includes rules and workflow engines, policy administration, rating, reinsurance, claims, billing, accounting, data warehousing, document management, consumer and insurance agent self-service.• Requirements organization, Planning and monitoring requirements, Requirement analysis, Translating and simplifying requirements, Use Case Test definition and execution.• Requirement configuration – execution of business requirements configuration and fine-tuning within any business user tools. i.e. Excel Rater (built the rating formulas within Excel spreadsheets).• Mapping of the UI Interfacing to assist the engineers with the Java script build-outs.• Responsible for multiple clients which included the following lines of business: Dwelling, Homeowners, Personal Auto, Umbrella, Commercial Auto, Commercial Property, Commercial General Liability, Commercial Inland Marine, Commercial Package.• Maintaining communication with Key Project team and stakeholders, requirement planning and task breakdown, prioritizing backlog.• Estimation of effort for assigned Tasks, participation in sprint Planning with internal team and customer, self-management of time for budget and schedule.• Periodic demonstrations of system functionality.• Monitor production inquiries using SalesForce. Development, UAT, and QA work tasks managed within JIRA.• Deployment coordination with the engineers regarding specific work tasks and creation of release notes. -
Operational Risk ConsultantWells Fargo Jun 2017 - May 2018San Francisco, California, UsCorporate and Enterprise RiskEnterprise Master and Reference data consultant supporting the Enterprise Data Aggregation Capabilities; EDAC office.* Supporting the common master and reference data used for all risk and regulatory reporting and for any internal reporting purposes.* Business requirements gathering, business process documentation, writing BRDs (business requirement documents), writing test plans, writing test cases, performing UAT, and writing SQL against Teradata.* Defining all data elements and publishing in one location. Data governance and data management responsibilities. * Partner with technology to translate and implement business requirements.* Status tracking & executive level report out.* Acquiring business definitions and business rules for all data elements and gaining approval.* Partner with business partners (stakeholders) to ensure alignment with key enterprise initiatives.
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Lead Business Analyst / Product Developer SupervisorCsc Apr 2005 - Apr 2017Global, Us*Senior Supervisor for Business Process Outsourcing development team. Supervised staff of 11 developers that included on-shore and off-shore resources.*Extensive experience in writing detailed business requirement documents.* Develop, implement, and test using product configuration tools to reflect individual client needs for Commercial Property and Casualty Insurance (Property, Inland Marine, Auto/Garage, General Liability, and Crime). *Data Analysis and system development consisted of writing algorithms, loading tables, keys, and attributes, etc. within the AS400 environment, and heavy usage of SQL and MS EXCEL within both the web-browser and AS400 environments.*SME in Commercial Package Policy rating rules and methodologies of Insurance Services Office (ISO).*Maintain daily production processing as well as system updates and enhancements.*Performed quality assurance testing and marketing support activities such as product demonstrations.*Part of team that conceptualized, designed and coded a web-based tool to enable clients to request and obtain ALL Lines Rating product configuration data, based on circulars released by Insurance Services Office (ISO).*Assigned, structured and supervised development team deliverables to meet project schedules.*Project management experience (project planning, resource planning, pricing quotes, budgeting).*Managed all aspects of project planning and risk management for a wide variety of projects.*Acted as liaison between user (Stakeholder) and programming staff to define problems within existing programs.*Assisted the business development team in representing company outsourcing capabilities to potential clients. Gathered data and summarized to assist in client evaluation.*Mapped source data. Used SQL on a daily basis, maintaining and running SQL scripts to test the validity of mapped data.*Provided leadership, guidance and training to the development team and quality assurance team. -
Senior Business AnalystWells Fargo 2004 - 2005San Francisco, California, Us*Worked with clients to identify and document high level and detailed business requirements.*Analyzed business process and impacts to related systems and applications.*Partnered with the client, IT, and other groups in Corporate Data Management and Governance, as appropriate, throughout the analysis, design, development, testing and implementation process.*Partnered with IT and Data Quality to ensure detailed system and unit test planning.
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Senior Business AnalystRsa 2001 - 2004London, Gb*Responsible for providing business requirements to system developers (mainframe and Web) based upon customer needs for the business insurance systems: Loss Sensitive Billing, ARMS (Advance Risk Management Systems), and Account Management System applications.*Performed quality assurance (QA) testing and provided sign off on changes before implementation.*Project Management experience (budgeting, project planning, resource planning).*Development efforts executed within the SDLC (System Development Life Cycle) parameters.*Conducted end-user training and coordinated the documentation and training materials. -
Senior Business AnalystCsc 1997 - 2001Global, Us*Developed, implemented and tested using product configuration tools to reflect individual client needs for Commercial and Personal Insurance Lines of business. Experience in writing requirement studies, edit documents, technical specification documents and other client documentation.
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Commercial Property And Casualty UnderwriterCigna Insurance Services 1990 - 1997Plymouth, Gb*Consulted with agents regarding products, policies, procedures and services.*Performed field underwriting, rating and risk appraisals.*Implemented changes on existing policies, issued renewals, resolved financial issues, and evaluated hazards on multi-line risks. Determined pricing, policy terms and conditions.
Donald Cooper Skills
Donald Cooper Education Details
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University Of North Carolina At CharlotteBachelor Of Business Administration (Bba)
Frequently Asked Questions about Donald Cooper
What company does Donald Cooper work for?
Donald Cooper works for Duck Creek Technologies
What is Donald Cooper's role at the current company?
Donald Cooper's current role is Sr. Manager, Business Analysis.
What is Donald Cooper's email address?
Donald Cooper's email address is dc****@****ire.com
What schools did Donald Cooper attend?
Donald Cooper attended University Of North Carolina At Charlotte.
What skills is Donald Cooper known for?
Donald Cooper has skills like Business Analysis, Requirements Gathering, Program Management, Property And Casualty Insurance, Data Analysis, Quality Assurance, Requirements Analysis, Life And Health Insurance Licenses, Sdlc, Sql, Risk Management, Product Development.
Who are Donald Cooper's colleagues?
Donald Cooper's colleagues are Rajaram Yadav, Nayana Mohan, Arnav Mishra, Marcus Antonio, Suman Ahir, A Revathi, Bhawana Gupta.
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