Donald Evans

Donald Evans Email and Phone Number

Senior Service Desk Analyst
Donald Evans's Location
Denver, Colorado, United States, United States
Donald Evans's Contact Details

Donald Evans work email

Donald Evans personal email

n/a
About Donald Evans

IT professional with 2.5 years of experience providing Tier 2 support. I have also completed General Assembly's Web Development Immersive boot camp, where I gained proficiency in HTML, CSS, and JavaScript.

Donald Evans's Current Company Details

Senior Service Desk Analyst
Donald Evans Work Experience Details
  • Optiv
    Senior Service Desk Analyst
    Optiv Dec 2023 - Oct 2024
    Denver, Colorado, United States
    View
  • G2 Innovative Solutions, Inc. (G2Is)
    It Administrator
    G2 Innovative Solutions, Inc. (G2Is) Feb 2021 - Aug 2023
    • Processing and resolving over 50 Tier 2 technical support incidents and inquiries per month• Creating and managing over 100 Active Directory accounts• Administrator for a Rightfax document transport system that serves over 1,200 users• Overhauling and upgrading a Rightfax collective server from version 16.6 to 21.2• Working with outside vendors to troubleshoot and resolve technical issues• Coordinating meetings between 3 or more disparate parties to resolve system‐wide issues• Utilizing ServiceNow to track tickets and manage workflow
    View

Donald Evans Education Details

Frequently Asked Questions about Donald Evans

What is Donald Evans's role at the current company?

Donald Evans's current role is Senior Service Desk Analyst.

What is Donald Evans's email address?

Donald Evans's email address is do****@****inc.com

What schools did Donald Evans attend?

Donald Evans attended General Assembly, Mississippi State University.

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