Donald Grider Email and Phone Number

Professional, hands on, instruction in bartending skills and knowledge of beer, wine, spirits and cocktails.

Archery Instructor

Weddings private clubs, company events, temp staff, mitzvahs.

Home Hospice

Beverage service conforming to: all applicable laws, sanitation and portion control.

• Check identification of customers to verify age requirements for purchase of alcohol.• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.• Serve wine, and bottled or draft beer.• Take beverage orders from serving staff or directly from patrons.• Clean bars, work areas, and tables.• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.

Bartender

Telephone Customer Service / Hardware Tech Support

• Provided telephone customer assistance and emergency services in a multicultural, fast paced, multiproduct environment.• Processed requests of Visa emergency cash and cards, fraud monitoring, multilingual authorizations, lost/stolen card reports, reviewed accounts and services to control fraud, supported new programs for Visa Buxx, gift cards, and payroll cards.• researched, analyzed, and resolved LEA (Law Enforcement Assistance), Western Union transaction irregularities, and failed delivery cases• Worked closely with global Visa member bank staff to build customer relationships and brand loyalty.• Assisted with training for new employees.• Acted as liaison for Data Maintenance and general office technical support departments.• Created holiday/transit matrix which explained how holidays in various countries impacted Visa service delivery schedules.

Teaching Assistant - American History

Inbound application assistance for Citibank Visa and MasterCard users

Recaptured and reorganized failed franchise stores for resale.