Patient Admin Specialist Iv
Current-Answers multi-line phone -Screens and routes calls-Takes messages for clinic staff and physicians assures appropriate verifications and authorizations are complete before patient sees provider. - Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks. Managing and distributing faxes, mail, and filing of clinic-specific documentation.-Working with care teams, patients, and outside facilities to obtain necessary information, diagnostic imaging, pathology, and other vital information required for care. - Assures appropriate verifications and authorizations are complete before patient sees provider, in addition to preparing patient medical records for clinic appointments. - Informs patient’s authorization and collects payment for new and returning patients. - Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients. - Schedules complex appointments and surgeries requiring strong knowledge of procedures, department protocols and timing. - Functions independently to complete activities related to the registration process. Responsible for completeness, accuracy, and timeliness of data. - Maintains statistics and keeps the manager informed of clinic compliance to the registration standards. - Assists with requests where appropriate and communicates with providers when necessary. Serves as a subject matter expert for team members with questions about administrative tasks. - Provides continual evaluation of processes and procedures and suggests methods to improve them. daily clinic flow and assists Medical Assistants in relaying information to patients regarding delays. - Runs morning huddle in the absence of Manager and/or Clinical Operations Managers. Assists clinical teams for Help Desk/IT resolution.
