Donald M.

Donald M. Email and Phone Number

IT Support Engineer @ DAIKIN Applied Germany @ DAIKIN Applied Germany
germany
Donald M.'s Location
Frankfurt, Hesse, Germany, Germany
About Donald M.

Our team at DAIKIN Applied Germany thrives on providing stellar IT support, facilitated by my role as an IT Support Engineer, focusing on technical support and networking. Having transitioned from HQ Trust GmbH, where I honed my skills in IT administration, my current mission involves elevating IT infrastructure and enhancing user experiences through proactive system management and support.The organization values my ability to navigate high-pressure situations, my negotiation skills, and my quick adaptability to new technologies, which empower us to maintain seamless operations. Contributing to our collective success, my commitment to continuous learning and teamwork fortifies our IT department's capabilities in troubleshooting, system maintenance, and user support.

Donald M.'s Current Company Details
DAIKIN Applied Germany

Daikin Applied Germany

View
IT Support Engineer @ DAIKIN Applied Germany
germany
Website:
daikinapplied.de
Employees:
27
Donald M. Work Experience Details
  • Daikin Applied Germany
    It Support Engineer
    Daikin Applied Germany Jan 2023 - Present
    Frankfurt, Hesse, Germany
  • Hq Trust Gmbh
    It Administrator
    Hq Trust Gmbh Jan 2021 - Dec 2022
  • Sodexo
    It Administrator Service & Support
    Sodexo Jan 2020 - Oct 2020
    Frankfurt Am Main, Hesse, Germany
    ● First contact persons for question with IT background.● Installation and maintenance of both software and hardware (including Windows 10, Office 365)● Eleminationg fauls independetly and document tyem properly● Setup and management of our end devices (PCs, smartphones, telephones, printers, etc.) Installation, configuration and maintenance of the individual IT workstations● Creation of documentation (processes, work steps, operating manuals)● Conception and further development of the existing infrastructure with focus on central administration (Microsoft 365) and IT security● Terminated AZ-104 cloud course● Managing with the IT team the MDM Server also Citrix VDI, VPN problems,DMS Workflow.
  • Sumiriko Avs Germany Gmbh
    It System Administrator
    Sumiriko Avs Germany Gmbh May 2019 - Dec 2019
    Steinau An Der Strasse
    ● Administration of the local server infrastructure● Output Management (Printer Infrastructures, Secure Printing, Print Server Configuration and Management in International Environments)● Installation and support of CAD systems for SolidWorks, Catia with Cabum and SigmaSoft● Supervision of CAD plotters incl. Peripherals● Support of the telephone environment Unify / DECT● Provision and installation of Hardware
  • 24Options
    It Specialist
    24Options Sep 2018 - May 2019
    Tirana, Albania
    ● Responsible for approx. 200 employees in 1st and 2nd level support● Manage of Microsoft Dynamics CRM● Windows 10 Rollout● Google Suite Business Admin● Monitor VoiP (Asterix Pbx) connetivity● Server side maintain and management● Print-Server maintain, support changes and configuration
  • Abissnet
    Noc Engineer / Level 2 Support
    Abissnet Jan 2018 - Sep 2018
    Tirane, Albania
    ● Configuration of Cicso-System 3560, 4500 (VLAN / Trunking, STP, EtherChannel, DHCP)● Konfiguration von Mikrotik (PPPoE-Client / Server, PPTP, EOIP, OSPF)● Configuration and troubleshooting of ZTE OLT EPon Gpon● Configured connections (Access Points Ubiquiti configuration and P2P connections)● Business client support remotely or Onsite● IPTV server monitoring (encoder / edge server)● Configuration of Linksys, Grandstream
  • Fibra Technology Shpk
    It Support Level 2
    Fibra Technology Shpk Sep 2014 - Sep 2017
    ● Support tecnic in operating in field● Examining analyzing Network Values shown in our system by remote.● Configuring modem router, Dslam, BNG, Voip ore TDM phone numbers.● Analysing and Certifying implementation of FTTS , FTTH technologies.● Controlling and manage the Physical and DataLink Layers.
  • Ids - Intercom Data Service Group
    Client Service Operator And Support
    Ids - Intercom Data Service Group Dec 2013 - Sep 2014
  • Financial World Investement Shpk
    Financial Consultant Agent
    Financial World Investement Shpk Jan 2013 - Aug 2013
  • Alba Contact Shpk
    Media And Advertising
    Alba Contact Shpk May 2010 - Mar 2011

Donald M. Education Details

Frequently Asked Questions about Donald M.

What company does Donald M. work for?

Donald M. works for Daikin Applied Germany

What is Donald M.'s role at the current company?

Donald M.'s current role is IT Support Engineer @ DAIKIN Applied Germany.

What schools did Donald M. attend?

Donald M. attended Uamd, Universiteti Politeknik I Tiranës.

Who are Donald M.'s colleagues?

Donald M.'s colleagues are Calvin Roßbach, Axel Brandt, Anna Fleischer, Albert Hergesell, Mohammad Jafari, Tristan Minz, Christian Wenske.

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