Donald Mac Email & Phone Number

Milpitas, California, United States

-Support Regional Sales Manager as primary contact for customer inquiries, failure analysis, and return merchandise authorization issues-Manage key accounts of B2B $1B+ enterprises contract price, loading, and commissions to ensure sources of revenue are identified, tracked, and recorded for communication and transparency-Analyze and track 1000+ samples in databases to improve processes with shipping and receiving systems-Liason between Sales, Marketing, Finance, Quality, Shipping to create seamless communication between departments-Leverage data to identify key account issues to influence and improve business decisions with purpose of increasing revenue

San Jose, California, United States

-Improved streamlined processes for quote estimates and financial payments, reducing the amount of time to send / receive information to a client-Negotiated with finance business partners to consume a lower buy-down fee for solar clients, inducing a 2.5 point reduction and increase the opportunities for the client to qualify for financial assistanceSet up cloud contact and software services to improve flow of processes in communication and data storage, allowing for improved transparency and clarity of information-Generated leads and follow with initial call to prospective clients from start to closing sales, generating up to $100,000 revenue per deal-Applied time management skills to respond to leads promptly, update the CRM, and test lead generation strategies-Conducted cold phone and email outreach to prospective 60+ clients per day for key discovery

-Executed a media campaign on Instagram from 0 to 100+ followers and 20+ virtual feedback forms for branding and startup funding, averaging a 10% engagement rate per post over 4 months-Conducted customer persona research to develop advertising strategies for next product launch objectives-Conducted a feasibility and cost analysis for customer acquisition of users for the purpose of attracting new investors

San Jose

-Hosted bi-weekly workshops with the marketing committee to promote collaboration and advise on effective and innovative media content-Created and managed several social media accounts to post weekly content of FMA workshops which encourage professionalism, community, and collaboration for professional help-Implemented marketing plan for Linked In branding and officer roles to promote the image of FMA's core strategies and values for success

-Maintained standards of the organization through analytical discussion to better others that strive for success -Investigated issues, policy violations, and actions that may be considered detrimental to uphold order -Passed an additional by-law in to prevent membership exploitation and encounters with former members

-Coordinated and executed a financial roadmap with Fundraising Director to raise over $6000 revenue -Accounted for weekly profits of $750 to maximize effectiveness in fundraising and event planning -Promoted financial transparency by routinely updating and formatting the ledger in an efficient manner to display credits, debits, accounts payable, strategic planning, etc

San Jose, California

-Delivered designated parcels across campus to ensure satisfactory of school departments-Organized incoming daily parcel units to maintain efficiency of delivery, time management, and packages for speedy delivery-Facilitated and lead driving routes for other employees to increase efficiency among the workplace

San Jose, California

-Refined mechanical errors and maintain durability of the Event Center by identifying defaults in the building-Utilized mechanical tools to fix a variety of appliance issues to ensure the safety of occupants-Completed tasks and improve performance of the building in a timely and efficient manner

Oakland, Ca 94612

-Promoted the importance of comprehensive sex education in public schools -Facilitated workshops in Oakland schools to spread awareness of contraceptive issues in our communities -Contributed to the pass of the Healthy Youth Act by lobbying with other youth in front of Washington D.C