Donald Macmaster Email & Phone Number

• Provide organizational leadership and direct the Development, Business Analyst and Program Management teams in all activities related to the development, implementation and support of custom-built applications, 3rd party vendor platforms, and the integration of internal and external systems supporting Claims, Commissions, Billing, Finance, Facilities, OGC and HR business units as well as delivery of IT Operations and Security programs • Collaborate with business and IT leaders to ensure successful achievement of business strategies while ensuring alignment with best practices and the enterprise technical strategy • Oversee operating and project financials with accountability for budgeting, forecasting, and variance reporting across Baseline and Strategic initiatives totaling in excess of $30MM • Drive Operational Excellence across the platforms supported • Ensure resourcing and skills are in place to address current and future portfolio needs, eliminate single points of knowledge and drive appropriate succession planning • Drive alignment across programs and organizations • Manage the Database Administration capability utilizing a Managed Services model • Drive career development across teams. Provide necessary coaching, mentoring, development planning, performance management • Oversees the delivery of critical strategic projects partnering with business and IT leaders to analyze requirements and design solutions. • Assist the Business Unit CIO for Enterprise Insurance Services, in collaboration with Application Delivery leadership team, in defining and managing technical strategies, priorities, and development/operational standards.

Round Rock, Texas, Us

➤ Working to align Connectivity capabilities across combined companies post the $67BB 2016 merger of Dell and EMC, while working with business partners to define the long-term strategy for Connected Products capabilities, building and managing the roadmap for delivery.➤ Identifying opportunities/business development, and defining value, guiding clients to the optimal solution, as well as executing the roll out of capabilities and driving Agile delivery along with continuous integration to improve the portfolio capabilities, quality, plus availability.➤ Managing the relationship with multiple Strategically Aligned Businesses, including senior level management, as their primary point of contact for IT related endeavors, while serving as an SME, thought leader, and trusted advisor, with an extreme focus on client experience.➤ Delivering Mission Critical Remote Connectivity, IoT, and Big Data Analytics solutions using valuable device telemetry data across product business units, utilizing the latest Cloud and Platform technologies, with a ROI up to and in excess of $150MM.➤ Directing a global team of over 225 Managers, Architects, Application Developers, and Business Analysts who are tasked with delivering a mission critical portfolio with an annualized run rate of $18MM+ to the company's Global Services organization.➤ Responsible for 16 technical project delivery teams focused in Connectivity, IoT, and Big Data Analytics with budgets ranging between $500K to $10MM, guiding and overseeing the Program Management team on delivery of IT initiatives, as well as measuring ongoing KPIs and value creation.➤ Mitigating major risks and issues through effective contingency planning and proper escalation across the entire portfolio, as well as ensuring portfolio security compliance with SOX, GDPR and HIPAA using GRC systems, 3rd party vulnerability assessments, plus secure coding.

Hopkinton, Ma, Us

➤ Defined the architectural standards for the design and deployment of the company's solutions, while collaborating with developers, QA, production support and the Account team to provide technical direction on systems analysis, design, development, testing, and deployment.➤ Supported divisional leadership in establishing policies and procedures that were leverageable to achieve business unit strategy, as well as collaborated with major partners regarding joint solutions development and go-to-market strategy.➤ Supervised a global team of Cloud and Service Provider Architects who designed complex technical environments in support of EMC and 3rd party Private/Public Cloud and virtualization centric technologies.➤ Led initiatives designing and implementing XaaS architectures that spanned the entire internal organization, and facilitated code reviews, software design sessions, and architectural reviews, as well as ensured effective hand-off to Operations for ongoing maintenance.➤ Published industry White Papers and Solutions Guides, while also preparing and delivering customer briefings at the EMC Executive Briefing Center, breakout sessions, along with industry conferences including Cisco Live and VM World.

Hopkinton, Ma, Us

➤ Designed and optimized infrastructure solutions in order to provide the best platform for the customer to achieve their goals in line with the strategic plan, while implementing cutting edge data and analytical tools that could be leveraged by clients.➤ Partnered cross-functionally to analyze business requirements, then designed and implemented architected cloud infrastructure, business continuity, and disaster recovery solutions for providers, IaaS organizations, and customer IT groups.➤ Provided full life cycle project management, including Engineering, Financial, and Human Resource assessments and forecasting, while handling team development in the Cloud Infrastructure & Service Provider Engineering Solutions organization.➤ Managed a team of 14 Architects and Engineers tasked to design, test, document, and implement complex technical environments in support of virtualization and infrastructure centric technologies, Virtual Desktop, XaaS, and EMC hardware/software.

Hopkinton, Ma, Us

➤ Created, built, developed, and validated Enterprise application solutions around VMware, Citrix, Hyper-V, and RSA Security products. ➤ Authored and designed network and security environments for Global Solutions Operations Use Case work streams, as well as integrated Cisco and RSA technologies into existing and new environments.

Hopkinton, Ma, Us

➤ Executed vision for network infrastructure, supervised projects, delegated tasks, and mentored Junior Level Engineers, provided them with the coaching, training, and one-on-one job counseling which instilled within them the skills to exceed all operational objectives.➤ Coordinated and facilitated security testing and vulnerability scanning of infrastructure and customer environments.➤ Assessed and effectively managed all of the risks associated with the business objectives to ensure activities were in alignment with the organization’s risk appetite and risk management framework, additionally redesigned core switching layer to consolidate hardware while providing high availability and fault tolerance.

Hopkinton, Ma, Us

Providence, Rhode Island, Us