Donald H. Mccullough, Phd Email and Phone Number
✨ PRODUCT IDEATION & DELIVERY CHAMPIONWith over 15 years of experience in creating and launching successful products across various industries, I have consistently delivered results. I hold a PhD in Chemical Engineering, which demonstrates my strong analytical and problem-solving skills and capacity to tackle complex challenges. I am a seasoned Product Management professional, my diverse background across multiple industries has equipped me with the ability to quickly adapt to new environment, diagnose issues, and develop effective solutions. As a Senior Product Manager at Capital One, I led Product Strategy for Recoveries Platform. My tenure at Capital One showcases my ability to balance stakeholder demands and orchestrate seamless operations within a regulatory environment. As a Senior Product Manager at Kongregate, I led Product Strategy for the gaming Platform and drove significant gains in user engagement and profitability. My role also involved revitalizing kongregate.com after a period of developmental dormancy, requiring adept management of cross-functional teams, product roadmaps, and feature trade-offs.Key Accomplishments:• Pioneered the development cycle for a groundbreaking NFT Product, achieving widespread adoption.• Successfully launched thebitverse.io MVP site, serving as the gateway for the Bitverse gaming universe.• Strategized and executed a Product Strategy overhaul for kongregate.com, resulting in a 15% increase in user engagement.Prior to my latest role, I honed my skills at Capital One, where I progressively advanced from a Business Analysis Manager to a Product Manager and then again to a Senior Product Manager. There, I oversaw the full product lifecycle of the U.S. Card Recoveries Platform, driving operational efficiency, revenue growth, and customer satisfaction. My tenure was marked by successful product launches, strategic initiatives, and collaborative partnerships across business lines.Areas of Expertise:Product Management | Strategy Development | Cross-Functional LeadershipWeb3 Strategy | NFT Products | Blockchain InfrastructureAgile Methodologies | Product Roadmapping | Feature PrioritizationMarket Research | Competitive Analysis | Customer InsightsFraud Monitoring | Risk Mitigation | Data-Driven Decision MakingI thrive in dynamic, high-growth environments, where my adaptability, strategic mindset, and passion for innovation can drive tangible business outcomes. Let's connect to explore opportunities for collaboration or discuss how I can contribute to your organization's success!
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Senior Product ManagerNiceDawsonville, Ga, Us -
Lead Product ManagerAscendion Jun 2024 - Present -
Sr. Product ManagerKongregate 2022 - 2024United StatesResponsible for formulating and executing on Kongregate’s Web3 Strategy for both the Bitverse gaming universe and the kongregate.com Platform. Additionally tasked with helping revive kongregate.com after a multi-year period of developmental dormancy. These responsibilities involved managing cross-functional team's prioritization using Agile methodologies, ownership of multiple Product Roadmaps, and business performance monitoring. Additionally, accountable for Web3 competitive analyses and tailoring strategy the crypto bear market. Showcased ability to lead diverse teams and influence C-Suite. • Executed overhaul of the Kongregate gaming platform utilizing insights gained from users, analytics, and market research. Led to a 6% increase in user traffic and a 7% increase in profitability.• Developed multiple business cases that resulted in product launches that drove a 15% increase in user engagement.• Spearheaded the product development cycle for a first-of-its-kind NFT Product that experienced wide adoption amongst the player-base.• Conceived and executed a new SEO strategy that led to a 10% increase in organic search traffic.• Developed and implemented a fresh marketing approach resulting in a threefold surge in advertising revenue growth during the initial quarter.• Redesigned the payment experience resulting in a 6% increase in completion rate and 90% reduction in fraud.• Proactively monitored Key Performance Indicators for insights and issues. Utilized data to make value judgements regarding feature prioritization.• Conducted comprehensive market research and deconstructions of competitive products in both the Web3 and Video Game space.• Led the Product launch of thebitverse.io MVP site, which serves as the gateway for the Bitverse gaming universe.• Designed framework for future Kongregate cryptotoken launch by modeling prospective token flows and competitive analyses. -
Senior Product ManagerCapital One 2021 - 2022Performed rotation within Capital One's Auto Navigator business unit. Responsibilities included product management of the set of APIs that orchestrated the online pre-qualification process for customers researching auto loans. This role entailed managing the intricate dance of interactions between external and internal lenders, customer-facing auto shopping sites (ex. Autotrader), credit scoring agencies and individual auto dealerships.• Managed the set of APIs responsible for the auto-loan pre-qualification process and improved up-time by 10%.• Partnered with Business Development to develop global strategy of increasing onboarded lender partners. Successfully onboarded two new lenders.• Led the introduction of Agile methodologies to the organization.• Launched features driven by data analytics that improved customer pre-qualification conversion by 12%.• Optimized the data lifecycle, including storage, retention, and deletion protocols.• Helped create pitch material that led to successful partnership with large OEM -
Senior Product ManagerCapital One 2019 - 2021Richmond, Virginia AreaInitially part of a team, but then grew to takeover responsibility for full Product Management of the U.S. Card Recoveries internally-built PaaS System-of-Record, Omega. This position involved prioritizing tech resources to maintain the infrastructure of the Platform, manage harmonious data flow between Omega and other Capital One platforms, anticipate and launch new capabilities for the Recoveries line-of-business, and explore commercial opportunities for extensibility of Omega to both internal and external customers.• Grew to own Product Management of the Recoveries Platform, balancing demands from multiple stakeholders while ensuring seamless day-to-day operations.• Conducted the Product Launch of the first internal digital-only strategy, which was a new channel for customer interactions that also reduced manual overhead. This MVP launch increased profit margins by 7% within the first quarter, with the potential for much larger gains down the road.• Oversaw the execution of a new business strategy that resulted in 50% fewer lawsuits towards customers and a 5% increase in top-line revenue. This project received the CEO Circle of Excellence Award.• Partnered with outside partner firms to develop a new abstraction layer and then onboarded 50+ partners to the new solution. Decreased errors by 30% and reduced manual overhead by 15%.• Optimized platform instrumentation, ensuring that the system could deliver on time, decreased incidents by 33%.• Served as local lead on Enterprise effort to replace the payment processing platform. Project delivered on time.• Shepherded replacement of Case Management System ahead of schedule by 1 month.• Partnered with Capital One Bank and Auto Finance Divisions on initial work of migrating their accounts and business functions to the Omega Platform.
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Product ManagerCapital One 2017 - 2019Richmond, Virginia AreaIntegral member of the team responsible for system migration of Capital One's Recoveries' Business from an aging mainframe vendor product to an internally-architected and built PaaS solution on the AWS cloud. In this role I served as both Product Owner, with an aligned Tech Team, as well as a Product Manager for several of the key Recoveries business lines as they prepared for the transition. My key areas of responsibility lay in the re-imagining and subsequent migration of the account segmentation model, the internal call center operations, and the third-party debt collection supplier network to the new system. All of these areas were successfully migrated to the new system on schedule, while also getting efficient enhancements that stayed true to MVP principles. • Engineered overhaul of $1B/annual strategy decisioning engine unlocking new revenue streams and reduced manual overhead by 11%.• Successful migration of 70M+ accounts from the old system-of-record to the new without any incidents or regulatory issues.• Created pioneering internal testing capabilities unlocking new avenues of strategic analysis.• Utilized Project Management tactics and led the migration of the Recoveries Call center to Omega 2 months ahead of schedule.• Partnered with third party debt collection network to ensure existing data flows were transitioned properly. No negative impacts from the transition to either Capital One or supplier network. • Facilitated Scrum sprints and boosted my Tech Team's productivity by 25%, resulting in the expedited deployment of product enhancements.
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Business Analysis ManagerCapital One 2013 - 2017Richmond, Virginia AreaLed a team of analysts overseeing multiple business lines within the U.S. Card Recoveries Division. These business lines encompassed two internal call centers and multiple third-party debt collectors and debt buyers. My team had two main areas of attack; key performance indicator monitoring (and subsequent problem resolution) and the championing of new strategies gleaned from analytical insights. My team and I received high marks for our results focus and ownership.• Oversaw strategy for a $300M annual business.• Delivered over 20 business cases that resulted in $10M increase in annual revenue while reducing risk.• Responsible for creating multiple Business Process Improvements that resulted in >$15M annual cost savings.• Performed Management Consulting for an internal call center yielding a 15% increase in efficiency during the first six months.• Partnered closely with Credit Risk Management team to ensure the business ran profitably while minimizing reputational and regulatory risk.• Gained experience developing and administering A/B tests using large datasets.• Mentored many junior analysts that have successfully transitioned to significantly higher positions within the organization.
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Associate Director Of EngineeringAlgenol Biofuels Inc. 2012 - 2013Team Lead for project to launch the first pilot-scale version of the Algenol base technology. Responsible for Project Planning and overseeing execution of the manufacturing and installation of over 5,000 individual photobioreactors in the field. After successful instillation, partnered with Aquaculture Team to begin field testing algae and ethanol production. Field test led to first production of fuel-grade ethanol at scale larger than previous experiments.• Led a team of 30 engineers, scientists, and expert tradesmen to build 2-acre pilot plant test facility on schedule. • Oversaw outdoor installation of photobioreactors and equipment via hands-on interaction.• Developed method of photobioreactor production that would allow for commercial-scale operation on budget. • Utilized learnings from the pilot test to steer future research and help reduce cost inputs for the commercial scale economic model.• Member of team that successfully raised over $200M in funds from outside investors through scientific presentations of technology .• Routinely presented to government officials during audits. -
Principal EngineerAlgenol 2010 - 2012Lead Research Engineer on Photobioreactor Design with the task of creating a livable environment for an algae ecosystem what was capable of sustaining a continuous stream of fuel-grade ethanol production. In this role, I led a diverse team of scientists and expert tradesmen in this pursuit which involved the full span of novel research, rapid prototyping and A/B testing, and then scale-up to commercial-grade tests.• Led cross-functional team of 24 researchers that developed next-generation photobioreactor capable of 8X increase in ethanol productivity. • Utilized techno-economic models to maximize value proposition (NPV) vs. ethanol productivity. • Conducted novel research into solar still technology that resulted in a 30% decrease in cost of ethanol purification.• Created Specs for construction and operation of photobioreactor prototypes.• Partnered with outside vendors to design and manufacturer unique equipment for our internal use.• Implemented a quality control program with photobioreactor construction that reduced defects by 33%.
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Research ScientistNutrilite 2007 - 2010Process engineer within the Concentrate Development and Food Nutrition Teams. Responsible for scaling up bench-top formulations to Production-ready specs for mass production through use of Chemical Engineering principles and live pilot plant testing. Additionally, was lead engineer on several Product Launches, being present during the manufacturing launch to help troubleshoot issues, as well as take part in Quality Control testing before approving Market Launch.• Managed 10 successful Product launches of new food bars onto the market. • Implemented multiple operational enhancements that led to $1.3M in annual cost savings. • Engineered a novel vitamin C extract from acerola cherry via membrane separation. • Conducted pilot tests of multi-tip tablet tooling that led to a 2.3x increase in tablet production. • Developed and wrote more than 20 specs that were utilized in Production environment.
Donald H. Mccullough, Phd Education Details
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Chemical Engineering -
Chemical Engineering
Frequently Asked Questions about Donald H. Mccullough, Phd
What company does Donald H. Mccullough, Phd work for?
Donald H. Mccullough, Phd works for Nice
What is Donald H. Mccullough, Phd's role at the current company?
Donald H. Mccullough, Phd's current role is Senior Product Manager.
What schools did Donald H. Mccullough, Phd attend?
Donald H. Mccullough, Phd attended Lehigh University, Georgia Tech.
Who are Donald H. Mccullough, Phd's colleagues?
Donald H. Mccullough, Phd's colleagues are Miriam Domingos, Samarpal Singh, Krystin Collier, Ingrid Imanishi, Supriya Aglawe, Mitch Long, Linda Syswerda.
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