Engage client data management during start up. - Review Statement of Work for study documentation - Ensure start-up packet delivery to clients. - Contact clients for initial study discussion and determine authors of Data Transfer Specifications. - Provide recommendations and alternatives to optimize data quality. - Collaborate with clients to finalize Data Transfer Specifications.Act as a data liaison between Clinical Data Management and all other departments and Business Units.Initiate data changes with internal departments and revise all non-compliant requests.Create standard data transfer format(s) in compliance with client requests while adhering to both internal process and regulatory standards. -Build and modify Data Transfer formats -Create test data -Quality check test filesProvide ongoing support (study maintenance) -Create global transmission instructions -Schedule appropriate frequency of data transfers -Address errors and client issues including queries. -Collaborate with clients regarding study modifications -Maintain auditable documents -Facilitate Data Management functions of end-to-end data lock process -Represent Clinical Data Management in client visits, audits, inspections, and bid defenses. -Collaborate with clients regarding new services requests.

Assists Client Service Managers with managing various aspects of quote, proposal and RFI development for assigned opportunities; adhering to agreed-upon business unit specific and enterprise wide proposal and pricing processes.Create and maintain budgets for assigned clients.Review RFP/quote requests to ensure initial understanding of client requirements.Work with Operations, Finance, Account Executives and others to compile proposal text and/or price response.Ensures timely and consistent delivery of assigned proposals to clients.Subject Matter Expert for Client Services Envision software system implementation.Completed all Global Monitoring Center specialty budgets.Client services CIM data steward tasked with updating/reviewing and verifying concise data is entered in CIM database across business units.

-Provide information on solutions and complete resolution of data discrepancies for project management, data management and investigator support groups. -Skilled in Good Clinical Practices, Good Laboratory Practices and Standard Operating Procedures pertaining to clinical trials.-Member of the Diversity Ambassador team, providing education and promoting diversity in the workplace at internal & external events.

-Demonstrated departmental procedures and systems to external clients during audits.-Participated in sponsor audit interviews.-Presented specimen management client visits/audits including demonstration of computer systems, processes and answering questions.

-Attended forums for national credit regulatory agencies to deliver most recent information to clients.-Developed and implemented short-term and long-term financial programs to provide clients with alternative debt management solutions.-Consistently managed client profiles to ensure completion of contracted financial plans.-Educated clients on proactive budget management, resulting in the acquisition and maintenance of good credit.