Donald Shields Email & Phone Number

Fort Lauderdale, Fl, Us

Fort Lauderdale, Florida, United States

Office of Residence LifeArea Coordinator of The Commons Hall-First Year students -Currently supervise 16 Resident Assistants, and 1+ graduate assistants-Participate in rotating tiered on call duty/crisis system for 2300 students -Run and take ownership over a 500+ undergraduate first year suite style residence hall -Execute and collaborate with office and campus partners putting together Resident Assistant trainings- Sit on Office of Residence Life and university wide hiring committees interviewing candidates including graduate students, student staff and professional staff- Adjudicate and evaluate low to medium level student and residential life conduct cases based on residential living guide and student code of conduct- On board staff to office policies and access to essential job functions- Created Resident Assistant sites allowing ease of student access to campus and job resources- Coordinate event planning for large scale residential events and banquets-Collaborated with campus partners to create housing systems-Implement and strategically develop First Year Experience curriculum, goals and vision with dedicated corresponding events

Fort Lauderdale, Florida, United States

-Professor teaching First Year students how to navigate their collegiate and professional experience

Fort Lauderdale, Florida, United States

Razors Edge Research Practicum GA• Created an Attendance and Disciplinary program policy and program wide retreat proposal• Performed Assessments of the Razors Edge Research Program• Met regularly with the Student Advisory Council to advise and obtain student input• Oversaw the Recruitment Committee in creating and implementing a social media plan for engagement• Assisted the program director in NSU Shark Preview implementation and interview process

Fort Lauderdale, Florida

UGA Campus Visit Experience, Office of Undergraduate Admissions. Nova Southeastern University • Supervised 17 Admissions Ambassadors who represent NSU and give Campus Tours• Supported senior staff with pulling tour lists, registering guests, using CRM systems, and creating documents and processes for Campus Visit Experience• Gave the on-campus and virtual admissions presentation • Ran NSU’s campus tours, welcome center operations and sat on various UGA committees • Ran the Admission Ambassador weekly staff meetings, created bonding experiences, scheduling, and provided support to Admissions Ambassadors • Created a Campus Visit Satisfaction Survey that has pulled date showing 500+ positive responses• Produced an appeal process for disciplinary action, and oversaw the Ambassador hiring process• Revised and implemented Admissions Ambassador initial training for the 2020-2021 academic year • Helped coordinate on-campus prospective student events and NSU Shark Preview experiences

Cincinnati,Ohio

• Planned engaging programing with programing model for residents and continually built community for all 60 residents on my wing• Enforced Xavier University Student Code of Conduct Policy• Resolved facilities issues, security problems and policy violations during on call building rotation for over 530 residents• Worked on administrative tasks, involving interviewing new professional hires, budgeting and tasks for the residential hallway • Provided front desk coverage by answering questions, participated in community service and encouraged community engagement to all residents • Maintained an up-to-date bulletin board relaying wing, area, campus information and activities to residents• Participated in staff development programs at the area/campus level as determined by the Office of Residence Life• Acted as a resource for residents who needed help getting involved on campus and worked to connect residents to resources surrounding their health

Cincinnati Ohio

• Greeted GSC visitors by telephone and in person, promptly and courteously • Answered all visitor questions about campus and Xavier University academic programs• Maintained thorough knowledge of GSC personnel, offices, services, and facilities located in the GSC and had general knowledge of Xavier offices, services, programs, and facilities across campus• Performed administrative tasks in the GSC office as needed: running errands, making copies and faxes, filing, assisting guests in a variety of ways and helping to maintain the supplies at the Welcome Desk- Welcome Desk Attendant Employee of the Month for February 2019

Cincinnati, Ohio

• Served as Summer Welcome Desk resource, event organization and campus wide resource for Xavier Residence Life • Worked on detailed documents for residential buildings used in practice currently• Perform registration desk tasks for interns, and conference guests while working to perform lockouts, report maintenance concerns, and make temporary access cards• Performed residential room checks, and building prep for summer groups

Cincinnati, Ohio

• Phone banked to call and inform constituents on candidate’s platform• Distributed yard signs around the greater Cincinnati area• Canvassed neighborhoods to hand out candidate information and met voters in Cincinnati area neighborhoods

Washington D.C. Metro Area

- Organized, drafted and executed a survey for Campus Ministers that went out to 200 member schools- Recruited sponsors for the ACCU annual meeting via cold calls- Cataloged and updated various spreadsheets for internal database usage within the office to facilitate an organization wide database management system transition. - Researched and composed a Best Practices brochure for member campuses on Environmental Sustainability - Wrote an oped article for the International Federation of Catholic Universities on behalf of the ACCU President regarding ACCU International Members

Anderson Township, Ohio

-Manned the front desk area of the District Office, assisting constituents coming into the office. -Received and answered all constituent concern calls using Fireside to document all correspondence coming into the office. -Relayed phone calls to the appropriate staff in the office and took detailed a message. -Logged all constituent mail via scanning on Fireside, and filed mail appropriately. -Researched grant opportunities for constituents and writing a detailed document of the grants for staffers.

Master Of Science - Ms, College Student Affairs, Graduate

Activities and Societies: Graduate Assistantship in Undergraduate Admissions Office Treasurer of College Student Affairs Association.

Bachelor Of Arts (B.A.), International Studies And Political Science, Graduate

Activities and Societies: Mock Trial Resident Assistant Summer Conference Assistant Welcome Desk Attendant

Internship Program, International Relations And Affairs

Activities and Societies: Participated in a U.S. Foreign Policy Class Enrolled in a Professional Pathway (International Affairs) Class.

High School Diploma