Donald Thibault Email and Phone Number
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Dynamic, skilled, and motivated Senior Quality Assurance Analyst with over twenty-two years of experience in the software industry. Have a proven track record of analyzing systems, defining failure scenarios, and troubleshooting to ensure the release of products and services that exceed user expectations. Technical expertise with Windows/Android/iOS operating systems, proven leadership capabilities, excellent written and verbal communication skills, strong problem-solving abilities, keen attention to detail, and adaptability are assets for working independently or with a team.
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Senior Software Quality Assurance AnalystSecuritas Healthcare Jul 2022 - PresentOttawa, Ontario, CanadaSenior Software QA AnalystSecuritas completes the acquisition of STANLEY Security, including STANLEY Healthcare. Arial & Hugs Healthcare Platform Server, and Clients Securitas Healthcare, Ottawa, ON• Prime tester for Arial® Emergency Call and Nurse Call system and Hugs® Infant Protection solution• Arial & Hugs: creating, executing test cases for resident safety and infant protection offerings. Including Beta training, release training, and support to our Professional Services teams who install the product on site• Arial Mobile App (iOS & Android) and Arial Web application testing.• Consulting with Technical support on customer issues escalated to R&D• Create and maintain automation test cases using Ranorex Studio• Participate in product scrum meetings, iteration planning, and retrospective meetings• Crafted training materials and ran on-boarding sessions to train 2 incoming team members• Provided regular updates to team leadership on quality metrics, communicating consistency problems or product deficiencies with quality and product leadership• Collaborated with developers and product owners to stay current on product features and intended functionality• Recipient of in-house Stanley Black & Decker recognition award for work and actions that have gone above and beyond to lead with excellence. Arial UL1069 Project. -
Senior Software Quality Assurance AnalystStanley Healthcare Nov 2015 - Jul 2022Kanata, OnSenior Software QA AnalystArial & Hugs Healthcare Platform Server, and Clients Stanley Healthcare, Ottawa, ON• Prime tester for Arial® Emergency Call and Nurse Call system and Hugs® Infant Protection solution• Arial & Hugs: creating, executing test cases for resident safety and infant protection offerings. Including Beta training, release training, and support to our Professional Services teams who install the product on site• Arial Mobile App (iOS & Android) and Arial Web application testing.• Consulting with Technical support on customer issues escalated to R&D• Create and maintain automation test cases using Ranorex Studio• Participate in product scrum meetings, iteration planning, and retrospective meetings• Crafted training materials and ran on-boarding sessions to train 2 incoming team members• Provided regular updates to team leadership on quality metrics, communicating consistency problems or product deficiencies with quality and product leadership• Collaborated with developers and product owners to stay current on product features and intended functionality• Recipient of in-house Stanley Black & Decker recognition award for work and actions that have gone above and beyond to lead with excellence. Arial UL1069 Project. -
Automation Test Developer IiBlackberry Ltd. Oct 2013 - May 2015Ottawa, Canada Area• Creation and maintenance of automated test cases with RIDE/GIT/Gerrit• Automated testing with ROBOT framework (Python)• Compiled automation results and prepared detailed reports to be shared with the team and management • Logged and tracked defects using Atlassian JIRA project and issue tracking software -
Senior Software Test SpecialistReasearch In Motion / Blackberry Ltd. Feb 2008 - Oct 2013Ottawa, Canada Area• Verification of BlackBerry mapping and geolocation offerings for the BBOS operating system and the BB10 operating system, over multiple releases• Creation of test cases and test plans for both BlackBerry Maps and Places components • In field testing of navigation features• GPS testing• Acted as unofficial Team Lead for a team of 10 testers. Responsibilities included assigning testing areas, creating Test Plans and Objectives, reporting on results and being the prime point of contact -
Senior Quality Assurance Specialist, Coreldraw Graphics SuiteCorel Corporation Jul 2003 - Nov 2007Ottawa, Canada Area• Participated in Black-box testing of CorelDRAW, Corel PHOTO-PAINT, Corel DESIGNER, and e-store Web purchasing platform• Involved through entire release cycle, including research and development, test case creation for new and legacy features, testing, and releasing the product to CD manufacturing• Developed test cases and test plans for Windows XP and Vista Logo Certification• Effective liaison with multiple departments, including Development (DEV), Program Management (PGM), Documentation, User Experience Design (UED), Release Engineering, and Quality Assurance (QA)• Facilitated team effectiveness by creating and maintaining various clean Windows OS images for a multitude of OS languages• Logged and tracked defects with the SQL defect database ClearQuest -
Senior Quality Assurance Specialist, New VenturesCorel Corporation Jul 2002 - Jul 2003Ottawa, Canada Area• Participated in Black box testing of Corel Smart Graphics Studio• Developed test cases and ran daily smoke tests• Provided weekly and on-demand product status report of QA testing to all stakeholders -
Senior Quality Assurance Specialist, Microsoft .Net Rotor ProjectCorel Corporation Mar 2001 - Jul 2002Ottawa, Canada Area• Installed and administered Linux, Unix, and Windows operating systems in preparation for testing .NET infrastructure• Advised, designed, and implemented a network lab used by the Rotor Team for meeting Microsoft’s .NET system requirements• Conducted daily maintenance of several automated build test computers, including logging regressions found in the Platform Abstraction Layer (PAL) code• Administered and assigned Test Classes to be written by developers; tracked the progress of the Rotor project and provided feedback and performance indicators to management• Worked with outsourced Dev teams (Macadamian) to ensure all requirements were met -
Quality Assurance Team Leader, Corel Linux OsCorel Corporation Jan 1999 - Mar 2001Ottawa, Canada Area• Researched and tested various 3rd party Linux applications and provided detailed recommendations for their inclusion or exclusion in the Corel LINUX Desktop OS• Created software test plans and performed principal testing of the Graphical User Interface (GUI) for the Corel LINUX OS Desktop and File Manager to ensure its reliability and stability• Worked closely with Documentation, providing technical advice and content reviews to ensure accuracy in software Help files and manuals• Mentored Co-op students; responsible for familiarizing them with Corel’s QA processes and providing them with accountabilities• Provided technical assistance and expertise in exhibiting Corel LINUX OS products at major international computer trade shows, including COMDEX and LinuxWorld Conference & Expo -
Quality Assurance Specialist, JbridgeCorel Corporation Jul 1998 - Dec 1998Ottawa, Canada Area• Logged software failures and inconsistencies (bugs) and tracked their status with in-house bug tracking tools• Developed acceptance documentation to ensure consistent testing of a variety of applications running through jBridge software• Supervised and coordinated team members in performance load testing of jBridge
Donald Thibault Skills
Donald Thibault Education Details
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Computer Technology/Computer Systems Technology
Frequently Asked Questions about Donald Thibault
What company does Donald Thibault work for?
Donald Thibault works for Securitas Healthcare
What is Donald Thibault's role at the current company?
Donald Thibault's current role is Senior Software Quality Assurance Analyst at Securitas Healthcare.
What is Donald Thibault's email address?
Donald Thibault's email address is do****@****inc.com
What schools did Donald Thibault attend?
Donald Thibault attended Centennial College.
What are some of Donald Thibault's interests?
Donald Thibault has interest in Children, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Donald Thibault known for?
Donald Thibault has skills like Software Quality Assurance, Testing, Regression Testing, Agile Methodologies, Test Automation, Blackberry, Linux, Troubleshooting, Team Leadership, Manual Testing, Agile Testing, Operating Systems.
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Donald Thibault
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