Donald Ward Email and Phone Number

Coordinates recruitment activities with the university admissions office. Researches demographics, plans outreach programs and events, mail campaigns, school visits, receptions and college fairs. • Advises on matters of curriculum, course and degree requirements, transfer credit evaluation, and graduation counseling and clearance. Monitors student progress in probation programs. • Evaluates student problems, and refers student to appropriate student services office. • Maintains academic unit student records and coordinates registration activities, grading, degree progress, enrollment and degree verification, and transcripts with the USC Office of Academic Records and Registrar. Assists with Petition applications, resumes and letters of recommendation. Interfaces with faculty, administrators and students regarding grading policies, academic progress and student graduation. • Plans and coordinates commencement, orientation, receptions, and award ceremonies. Contracts with vendors for services and attends and oversees events to ensure arrangements are handled as planned. • Assists in the preparation or update of bulletins, newsletters, handbooks, guides, fact sheets and brochures. May coordinate production of materials by outside vendors. • Participates in committees at the department, school, college or university level which deal in student services issues. Provides administrative support for local committees and works on committee-assigned projects. • Maintains currency on policies, procedures and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course and degree requirements, graduation requirements, petitions and other student services. • Maintains and compiles statistical data. Prepares reports for internal and external use. • Gathers financial data and assists in budget development. Assists in the writing of grant proposals and solicits donors as appropriate. Monitors expenses and authorizes expenditures.

• Manage the day-to-day operation of the Career Development Internship and Mentorship Programs. Create, develop and implement informational and training workshops. Maintains confidential case files on investigations. Assists in responding to government agency complaints. • Supervise part-time and student internship staff.• Review resumes, cover letters, and employment application. • Coordinate employer relations and facilitate information sessions, workshops and interviews. Gathers, analyzes, organizes and compiles documentary evidence from multiple sources for investigative reports, proposed disciplinary actions.• Analyze training outcomes. Maintain databases and submit reports as needed.• Conducts research and analysis of disciplinary actions, workplace investigations and other employee relations matters. Conducts discrimination and harassment investigations; develops and makes recommendations for resolution of complaints and allegations. • Responds to initial verbal or written inquiries on routine labor relations matters and forwards more complex issues to the Executive Director of Career Services and Director of Human Resources.

Provide career exploration and educational advice to indivuals and groups in various settings.