U.S. Messenger and Logistics, Inc. performed nearly one million deliveries last year for its clients ranging from envelopes to office supplies and from printed matter to various emergency body tissue types.

My background includes responsibility for growth, direction, and policy administration of manufacturing production operations requiring strong focus on continuous quality enhancements, production, safety, and world class customer service. My success has come from establishing effective work teams, continuous appraisals of objectives, and a sincere desire to provide the best level of service possible. My experience includes:• Two Plant shutdowns and relocations – including new plant… Show more My background includes responsibility for growth, direction, and policy administration of manufacturing production operations requiring strong focus on continuous quality enhancements, production, safety, and world class customer service. My success has come from establishing effective work teams, continuous appraisals of objectives, and a sincere desire to provide the best level of service possible. My experience includes:• Two Plant shutdowns and relocations – including new plant layouts• Integrating new companies into the fold of new Corporate policies• Successfully implemented new production efficiency and quality standards• Created programs to enhance ISO and QM programs for certification • Reduction of direct labor and associated controlled costs• Exposure to a wide variety of manufacturing processes • Development of outside sales reps and sales programs• Involvement in Trade Shows and Mass Merchandiser presentations• Developed lean inventory control, order fulfillment, and purchasing programs• Tool and fixture design, including associated patent processes • Familiar with fast-paced high volume production and shipping environments • Excellent verbal, written, and presentation communication skills. Furthermore, my experience includes providing classroom training for use and development of departmental operating reports -- including budgets, performance appraisals, and supervisory self-evaluations. Show less

Recruited after providing consultative services. Responsible for leadership direction and training for store managers and sales associates, using excel based programs designed to monitor sales effectiveness and individual performance for 14 showrooms in the Chicago land and Northwest Indiana area. Implemented new parts ordering programs for service center. Developed weekly, monthly and annual sales reports by store. Spearheaded weekly and monthly sales meetings. Worked with designers for retail… Show more Recruited after providing consultative services. Responsible for leadership direction and training for store managers and sales associates, using excel based programs designed to monitor sales effectiveness and individual performance for 14 showrooms in the Chicago land and Northwest Indiana area. Implemented new parts ordering programs for service center. Developed weekly, monthly and annual sales reports by store. Spearheaded weekly and monthly sales meetings. Worked with designers for retail showrooms. Maintained inventory control, and audited physical inventories monthly. I was also the General Manager of the Merrillville, Indiana Store. Show less

Provided production and process improvement services to small business owners/managers, with focus on developing production monitoring reports, setting up cost center budget controls, implementing incentive programs, human resource applications, performance appraisals, and total quality management programs. Assisted in weekly production control meetings to provide positive input, develop supervisory/employee training manuals, policy and procedure manuals, and employee handbooks. Implemented… Show more Provided production and process improvement services to small business owners/managers, with focus on developing production monitoring reports, setting up cost center budget controls, implementing incentive programs, human resource applications, performance appraisals, and total quality management programs. Assisted in weekly production control meetings to provide positive input, develop supervisory/employee training manuals, policy and procedure manuals, and employee handbooks. Implemented new business start-up services, equipment purchases, plant layout, and marketing support for a short-run printing and personalization catalog. Show less

Complete P&L responsibility servicing 15,000 retail accounts nationwide, while providing production fulfillment of packaged products supporting four direct mail catalogs with 48-hour turnaround times. Manufactured and marketed annual wholesale products albums. Visited VIP accounts annually, attended tradeshows and opened new accounts, provided leadership, and performed a vast array of HR and purchasing functions. Designed and built the manufacturing facility in Illinois. Assisted in the… Show more Complete P&L responsibility servicing 15,000 retail accounts nationwide, while providing production fulfillment of packaged products supporting four direct mail catalogs with 48-hour turnaround times. Manufactured and marketed annual wholesale products albums. Visited VIP accounts annually, attended tradeshows and opened new accounts, provided leadership, and performed a vast array of HR and purchasing functions. Designed and built the manufacturing facility in Illinois. Assisted in the production operations and P&L reports for a second facility in Phoenix Arizona. Approved color reproduction on direct mail catalogs annually. Show less