Donald Davis Email and Phone Number
Donald Davis work email
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Donald Davis personal email
I’m a senior sales and customer care leader who develops and manages large domestic and international regions with a strategic account focus. I deliver revenue growth, cost reduction and increases in customer satisfaction and retention by building infrastructure for customer support and services and energizing teams to exceed goals.My career history includes developing and implementing scalable solutions to complex problems in dynamic markets and volatile economic conditions. I lead with an agile change mindset that aligns stakeholders to the need for improved efficiencies and execution and grounded in data, analytics and industry benchmarks.I’m global, too, having worked with a transnational transportation company in roles serving customers in the U.S., Canada, Europe, the Middle East and Africa. I’ve also served as a member of the Executive Board of the New York Shipping Exchange, which I’ve recently joined as Senior Vice President, Carrier Strategy.SPECIALTIES: Sales & Customer Care | Strategic Accounts | Customer Retention & Growth | Transformation | Analytics & Data Mining | Sales & Territory Management | Sales Tool Development | Mindset Change | Logistics Optimization | Supply Chain Management | Employee & Team Development | Restructuring & Reorganization | Contract Terms & Conditions
Zim Integrated Shipping Services
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Senior Vice President - CommercialZim Integrated Shipping Services Nov 2023 - PresentHaifa, IlIn this role, I am responsible for the commercial performance of the US. Additionally, I work with the US branches on strategies and business development. I also have a team who helps support the commercial organization achieve their goals. One other important element of the position is working with our head office on implementing projects and understanding some of the unique requirements of the US business.
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Senior Vice President, Carrier StrategyNew York Shipping Exchange (Nyshex) Sep 2020 - Nov 2023New York, Ny, UsI recently joined this privately-held start-up created by shippers, NVOs, and ocean carriers in the Global Transportation Industry that is focused on improving partnership in shipping, logistics, digital contracting, supply chain, and freight forwarding. In this role, I lead strategy design and facilities between NYSHEX stakeholders and various management levels at the ocean carriers. From 2016 – 2018, I was a member of the Executive Board of NYSHEX. -
Vice President, Strategic Sales, NvoccCma Cgm Jan 2019 - Aug 2020Marseille, FrHere I had responsibility for a select group of NVO US commercial activity, including customer performance management, business development, customer service support, revenue growth and retention, value added service sales and yield maximization. I also directed vertical alignment with various stakeholders to deliver a high-quality customer experience and improve business retention. CMA-CGM Group is a French-based transportation company with $30B+ in revenues. -
Senior Vice President Sales And Customer ServiceHapag-Lloyd Ag Jul 2015 - Dec 2018Hamburg, DeIn this position covering all U.S. and Canadian commercial clients, I led customer acquisition and retention, key account program management, business customer service support and improving competitiveness and sales for small, mid-sized and large international companies. The role included directing sales process compliance, digital channel development for customer service and sales, continuous refinement of customer experience strategy and execution; all with a constant view on how to challenge the status quo and how to think differently. I also created key performance metrics to measure customer experience, analyze results and develop cross-departmental recommendations for service improvement. -
Director - Europe & Middle EastHapag-Lloyd Ag May 2013 - Jul 2015Hamburg, DeIn this ex-patriot assignment based in Antwerp, Belgium, I led all sales, customer service and operations in Europe, the Middle East and Africa. Operations included terminals, truckers, railways, route optimization, vendor selection, procurement, compliance with U.S. regulations and promotion of Hapag-Lloyd U.S. Flag services. I also worked with military leadership at various European, Middle Eastern and African commands and bases to ensure service delivery and coordinate future requirements.
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Director - Area Northeast SalesHapag-Lloyd Ag Jul 2009 - Apr 2013Hamburg, DeI directed all sales efforts spanning 23 states and 1,000+ active accounts. I drove and managed the development of region’s volume and revenue, oversaw forecasting and optimized shipping system performance. The role also involved defining sales area targets and objectives and monitoring results for strategic and tactical improvement.
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Director - Global AccountsHapag-Lloyd Ag Jul 2006 - Dec 2009Hamburg, DeIn this position, I had responsibility for strategic automotive accounts such as Ford, Chrysler, Guardian Glass and other Michigan-area customers, including Dow Chemical, First Solar and Yazaki.
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Global Account Manager & Sales Support ManagerHapag-Lloyd Ag Jan 2002 - Dec 2006Hamburg, DeI headed sales and service to automotive accounts and managed Michigan and Ohio Valley territories as well as the inside sales staff.
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Earlier Career PositionsHapag-Lloyd Ag Dec 1994 - Dec 2001Hamburg, DeSales and Office Manager, Detroit, MI (1999 – 2002)Account Executive, Oak Brook, IL (1996 – 1999)Customer Service Representative, Downers Grove, IL (1994-1996)
Donald Davis Skills
Donald Davis Education Details
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Benedictine UniversityInternational Business & Economics -
Depaul UniversityFinance / Economics
Frequently Asked Questions about Donald Davis
What company does Donald Davis work for?
Donald Davis works for Zim Integrated Shipping Services
What is Donald Davis's role at the current company?
Donald Davis's current role is Sales & Customer Care | Strategic Accounts | Customer Retention & Growth | Transformation | Analytics & Data Mining.
What is Donald Davis's email address?
Donald Davis's email address is do****@****lcl.com
What schools did Donald Davis attend?
Donald Davis attended Benedictine University, Depaul University.
What skills is Donald Davis known for?
Donald Davis has skills like Ocean, International Logistics, Sales, Sales Operations, Freight, Shipping, Container, Transportation, Freight Forwarding, Logistics, Logistics Management, Export.
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