Donald Davis Email & Phone Number

Haifa, Il

In this role, I am responsible for the commercial performance of the US. Additionally, I work with the US branches on strategies and business development. I also have a team who helps support the commercial organization achieve their goals. One other important element of the position is working with our head office on implementing projects and understanding some of the unique requirements of the US business.

New York, Ny, Us

I recently joined this privately-held start-up created by shippers, NVOs, and ocean carriers in the Global Transportation Industry that is focused on improving partnership in shipping, logistics, digital contracting, supply chain, and freight forwarding. In this role, I lead strategy design and facilities between NYSHEX stakeholders and various management levels at the ocean carriers. From 2016 – 2018, I was a member of the Executive Board of NYSHEX.

Marseille, Fr

Here I had responsibility for a select group of NVO US commercial activity, including customer performance management, business development, customer service support, revenue growth and retention, value added service sales and yield maximization. I also directed vertical alignment with various stakeholders to deliver a high-quality customer experience and improve business retention. CMA-CGM Group is a French-based transportation company with $30B+ in revenues.

Hamburg, De

In this position covering all U.S. and Canadian commercial clients, I led customer acquisition and retention, key account program management, business customer service support and improving competitiveness and sales for small, mid-sized and large international companies. The role included directing sales process compliance, digital channel development for customer service and sales, continuous refinement of customer experience strategy and execution; all with a constant view on how to challenge the status quo and how to think differently. I also created key performance metrics to measure customer experience, analyze results and develop cross-departmental recommendations for service improvement.

Hamburg, De

In this ex-patriot assignment based in Antwerp, Belgium, I led all sales, customer service and operations in Europe, the Middle East and Africa. Operations included terminals, truckers, railways, route optimization, vendor selection, procurement, compliance with U.S. regulations and promotion of Hapag-Lloyd U.S. Flag services. I also worked with military leadership at various European, Middle Eastern and African commands and bases to ensure service delivery and coordinate future requirements.

Hamburg, De

I directed all sales efforts spanning 23 states and 1,000+ active accounts. I drove and managed the development of region’s volume and revenue, oversaw forecasting and optimized shipping system performance. The role also involved defining sales area targets and objectives and monitoring results for strategic and tactical improvement.

Hamburg, De

In this position, I had responsibility for strategic automotive accounts such as Ford, Chrysler, Guardian Glass and other Michigan-area customers, including Dow Chemical, First Solar and Yazaki.

Hamburg, De

I headed sales and service to automotive accounts and managed Michigan and Ohio Valley territories as well as the inside sales staff.

Hamburg, De

Sales and Office Manager, Detroit, MI (1999 – 2002)Account Executive, Oak Brook, IL (1996 – 1999)Customer Service Representative, Downers Grove, IL (1994-1996)

Bachelor Of Arts (B.A.), International Business & Economics

Mba, Finance / Economics