Donald Alexander, Cssm Email & Phone Number

United States

United States

United States

* I am leading the upgrade of the company’s security infrastructure, encompassing video surveillance, access control, intrusion detection systems, and visitor management software. This project spans multiple locations across four states, involving the approval and execution of master service agreements, purchase orders, and vendor contracts. My responsibilities include overseeing project management, engaging key stakeholders, ensuring compliance with life safety regulations, and providing expert recommendations on physical security enhancements. This initiative enhances resource uniformity, streamlines investigations, improves intelligence sharing with law enforcement, and strengthens remote operations capabilities.* Direct and conduct all site security surveys for properties that include residential, commercial, clinical, multi-purpose, and educational facilities that span across multiple states. * Designing and implementing an enterprise-wide physical protection system that includes video monitoring, access control, investigations, violence prevention, crisis response, etc.* Write and recommend policies to senior leadership that strengthen security related operations across the organization. Examples include employee ID, role-based access control, threat assessment and response escalation protocol, etc.* Represent Chimes by serving as the liaison for law enforcement, court systems, and security third party vendors. * Critical incident response and management.

Maryland, United States

• Monitor, collect, evaluate, and report key metrics and data trends on shrinkage, environmental health and safety & physical security. Recommend and implement asset protection, physical security, and safety solutions to Regional Security Management and senior leadership. • Manage, lead, and execute established asset protection and EHS strategies. Examples include workplace violence prevention and intervention, access control, weekly security and safety assessments, security systems integration, near-miss reporting (Veeva), and safety equipment inspections. Designated Safety Committee Chairman. • Oversee and provide asset protection and safety training to facility staff. Training curriculum included workplace violence prevention & intervention, workplace security, OSHA compliance, theft prevention, etc. • Lead all shrink investigations (including internal theft) for the Baltimore-Washington metropolitan area. Monitor open-source intelligence such as online marketplaces for missing products and investigate organized retail crime in major metropolitan areas including Baltimore, Washington D.C., Boston, Philadelphia, and New York.

Maryland, United States

• Physical Security – Lead all physical security operations (AP auditing, access control management, etc.) and investigations including workplace violence prevention, intervention, and threat assessment. Lead loss prevention and supply chain security efforts across the Baltimore-Washington D.C. market. • Training & Awareness – Continued developing the Workplace Violence Prevention & Intervention training strategy to include field team personnel. Integrated our local Asset Protection Monthly Topic program with company-wide training in all U.S distribution centers, reaching a larger audience while reducing cost. • Loss Prevention & Organized Retail Crime Investigations – Oversee, monitor, and investigate all asset losses as well as suspected theft/fraud. Leverage Open-Source Intelligence and investigative interviewing to resolve cases.• Safety & Environmental Health: Oversee the facility’s safety & first aid services, including managing vendor relationships and contractual agreements - I successfully reduced my site's First Aid/AED annual cost by approximately 35% while adding an additional first aid station.

Maryland, United States

• Physical Security - Designed a three-tier awareness & training program for my assigned site focused on educating, training, and increasing awareness on security strategies, policies, and procedures; included with this program is an Asset Protection Auditing program designed to proactively measure overall facility security posture while identifying vulnerabilities and gaps in security.• Loss Prevention & Organized Retail Crime Investigations - Monitor Open-Source Intelligence as well as oversee my assigned local market to protect assets from theft/fraud - I was recognized for investigative contributions that resulted in the recovery of $67,000.00 in assets. • Workplace Violence Prevention & Intervention: Intake, assess/triage, and investigate all reports - implementing appropriate interventions strategies accordingly. I designed and developed the first Workplace Violence Prevention & Intervention strategy for the entire supply chain. • Maintain all site security systems (CCTV, Access Control, Alarms, etc.)

Baltimore, Maryland, United States

• Physical Security – Lead all physical security operations and investigations including workplace violence prevention & intervention as well as threat assessment for my assigned shift, which included 100+ employees. Responsible for maintaining Customs Trade Partnership Against Terrorism (CTPAT) standards. Assisted with the integration of Foreign Trade Zone (Customs FTZ) program policies and procedures. • Conduct weekly EHS audits to measure compliance to OSHA regulations. Callouts were addressed and escalated as needed. • Training & Awareness – Lead Coordinator for the training program for 17+ contract security personnel as well as 200+ facility personnel. Training material was focused on both security and EHS strategies, company policies, and OSHA regulations. • Loss Prevention & Organized Retail Crime Investigations – Proactively monitor for and investigate all shrinkage including interviewing suspects and witnesses. Lead Investigations Analyst for Exception-based Reporting investigations at 20+ stores along the east coast.• Awarded a letter of commendation by the Chief Security Officer for work within Supply Chain Asset Protection.

Baltimore, Maryland, United States

• Conduct loss prevention and security investigations in a corporate setting. • Lead simulation drills in preparation for various scenarios including suspicious persons, suspicious items, active shooters, etc. • Respond to calls for service and assist local law enforcement as needed. Partner with law enforcement during special events.• Monitor and manage access control software and hardware, both locally and remotely, as well as enforce access control policies and procedures.• Conducted Executive Protection (Close Personal Protection) for assigned principals; conducted advance surveys for designated locations.

Catonsville, Maryland, United States

• Recruiting, Hiring, Employee Onboarding, Employee Professional Development, Training. • Schedule field security personnel as assigned shifts. Assisted in providing armed security services during special operations/events. • Review Key Performance Indicators and provide employee feedback. • Review site specific data and metrics; review with clients and senior operational leadership.• Reported directly to the Chief Executive Officer.

Maryland, United States

• Provide customer service oriented security services for clients, their guests, as well as the general public during special events.• Monitor and maintain access control for assigned properties. • Respond to calls for service and assist law enforcement as needed. (Property crimes, trespassing, burglary/robberies, active shooters, etc.)• Document all shift activity via incident and daily activity reports. Submit all reports to the Security Manager.

Certificate, Legal Assistant/Paralegal

Specialized in Litigation.

Associate Of Arts - Aa, Criminal Justice

Security And Loss Prevention Services

Organized Retail Crime (ORC) Investigations Certificate ID #: 73043713