Donald B. Franks Ii Email and Phone Number

- I will complete a Master of Science in Computer Science (MS) with a concentration in Software Engineering in June 2024- The primary programming language was Python, but we also were instructed in and completed projects in SQL, Java, JavaScript (with HTML and CSS), and Dart (with Flutter)- The Software Development Life Cycle (SDLC) was also discussed. Agile and DevOps were the most used Project Management methodologies, but other specific and non-specific methodologies to software engineering were studied - APIs were introduced when learning how to connect the front and back-end systems- I am finishing up a personal website that will also serve as my portfolio

In November 2017, I faced significant health and life-altering challenges that temporarily set me back. These experiences, while difficult, reinforced my resilience, a trait honed during my military service. Despite these challenges, I remained committed to my personal and professional growth.During this period, I expanded my knowledge and skills, focusing on Python, SQL, and HTML/CSS/JavaScript development. I also delved into business analysis, Information Technology, and data analysis, areas that I believe are crucial in today’s data-driven world.Today, I’m ready to bring my strong work ethic, resilience, and newly acquired skills to new opportunities. I’m excited to contribute to projects where I can apply my knowledge in Python, SQL, and web development, as well as business analysis and IT.Please note that my LinkedIn profile, personal website (which will include a comprehensive portfolio), and GitHub repository are currently under construction and will be updated shortly.

- Provides Postal support in dock and customer service operations handling 100 to 1, 000 packages and pieces of mail daily. - Serves between 20 to 100 customers utilizing the Rapid Retail System to properly and efficiently aid customers in packaging, labeling, and mailing their letters and parcels. - Continuously trained on the job to perform other tasks such as deposits, passports, stock, and other specialized areas around the office.

- Responsible for the Care, Custody, and Control of 50-100 inmates divided between the House of Correction (HOC) and Community Corrections Center (CCC)- Charged with the physical safety and security of the facility as well as the internal and external social environment of the facility- Trained as assistant supply officer to include inventory management and weekly ordering of essential supplies

- Universal EPA Certified, NATE Gas Heating Certified, NATE Air Conditioning (AC) Certified, NATE Heat Pumps (Air-to-Air) (HP) Certified, and Indoor Air Quality (IAQ) Certified- Trained on residential and commercial units, executed unit diagnostics and troubleshooting, performed AC/Furnace cleaning and checks, as well as studied low voltage electronics - Participated in practical, hands-on exercises totaling 240 lab hours and 43 classroom hours

- Completed a Master of Science in Management (MSM) with a concentration in IT Management in February 2016- Completed a Master of Business Administration (MBA) with a concentration in Project Management in May 2015- Awarded the Wounded Warrior Scholarship- Instructed in the value and importance of customer service, how to achieve customer satisfaction, and how to train and coach employees in both qualitative and quantitative procedures to properly deploy customer service techniques- Studied and applied financial statements, employee performance, and inventory/shrinkage control in a multitude of industries including retail, fast food, and manufacturing- Led, organized, and managed remote teams of 4-6 students on multiple research projects via open, honest, and timely communication and leadership

Leadership- Non-Commissioned Officer-In-Charge of Intelligence Operations for 3rd Battalion, 3rd Special Forces Group (Airborne), Fort Bragg, N.C. - Created a physical and digital book of continuity for the S2 section. - Lead, mentored, and trained a total of approximately 30 soldiers over a five-year period.- Charged with the livelihood and personal welfare of approximately 30 military and 20 civilian personnel in an Intelligence Fusion Center (IFC) overseas, in austere environments. Accountability- Responsible for over $1 million in equipment and personnel within an intelligence fusion cell, while operating in support of Operation Enduring Freedom XVII. - Lead and participated in monthly inventory tracking in multiple sections.- Managed, distributed, and tracked operation funds totaling approximately $1 million to support ongoing operations in dispersed locations.

- Deployed in support of Operation Enduring Freedom (OEF) IX, XI, XIII, XIV, XVII with Special Operations Forces (SOF) and Special Forces (SF) to locations based on mission requirements and performed duties as an all-source intelligence analyst. - Worked directly with assault force command elements and decision makers by providing comprehensive analysis support to build actionable intelligence products required to support special combat operations.- Applied a thorough understanding of the intelligence collection cycle to research, compile, collate, analyze, and evaluate all source, HUMINT, SIGINT, IMINT, and unevaluated intelligence associated with asymmetric threats.- Provided expertise-based guidance on intelligence related policies and procedures to the customer.- Oversaw the creation of a wiki and database pertaining to multi-source Intelligence along with populating, updating, and maintenance of intelligence databases associated with operations. - Supported interrogation operations in identifying intelligence gaps regarding Afghan counterproliferation, counterterrorism, and counterintelligence requirements.- Assisted in insurgent network analysis and prepared interrogators and analysts for interrogations with questioning and intelligence for cohesive collection. - Provided additional support to conventional and Special Forces with raw products based on interrogation reporting collected.- Researches and evaluates information related to collection areas using multiple sources and networks to include SIPR, JWICS, and JIANT.

- Facilitated SF86's and other documents for soldier's and civilian's security clearances.- Issued and aided soldier's and civilians in the completion of SF86's and other materials necessary to complete security clearance application.- Created, monitored, and maintained database to facilitate soldier's and civilian's security clearance updates. - Facilitated and aided in the completion of United States passport application completion.

- Ensured the opening and closing of camp to include turning on/off water and electricity, preparing pipes for winter, and checking other utilities for proper working order- Created and oversaw the work and maintenance schedule of projects carried out by volunteer workers- Reviewed and signed off on Bill of Materials paperwork and maintained relationships with vendors- Prepared cabins, cafeteria, ranch house, and other camp buildings to withstand the elements and be comfortable and operational by painting/staining, fixing roofs, replacing windows and siding, and every other major/minor residential repairs - Worked on major appliances to include air conditioners (AC) units, water heaters, toilets, showers, and sinks- Responsible for the care and welfare of 10 horses; feeding, cleaning stalls, and repairing paddock fences

- Cross trained in several departments including cashier, electronics, sporting goods, layaway, garden center, grocery, clothing (men, women, and children), and customer service desk- Consistent record of advancement and promotion over a four-year period- Participated in monthly, quarterly, and annual inventory checks and profits/loss