Donald C. Twitty, Jr. Email and Phone Number
I am a Custom Software Engineering Analyst and U.S. Army Veteran with experience managing and maintaining complex hardware and software infrastructures. Passionate about creating innovative, secure, and accessible solutions, I excel at enhancing productivity through high-quality software development.With a foundation in Agile methodologies, project management, and cross-functional collaboration, I lead teams toward optimal performance, deliver incremental value, and continuously improve processes. As an aspiring Scrum Master, I am committed to facilitating effective sprints, promoting team cohesion, and championing Agile principles for successful outcomes.Specializing in Angular, JavaScript, and SQL, I stay current with evolving tech to deliver exceptional results. Whether working independently or within a team, I strive to exceed expectations in every project.
-
Custom Software Engineering AnalystAccenture Federal Services Sep 2024 - PresentArlington, Va, Us• Analyzing client requirements and translating them into technical specifications.• Providing technical support and troubleshooting more complex software issues.• Work collaboratively in a team environment and contribute to shared goals. Experience working in Agile/Scrum development environments.• Manage project tasks using JIRA and ensure compliance with federal regulations and security standards.
-
Custom Software Engineering AssociateAccenture Federal Services Jan 2024 - Sep 2024Arlington, Va, Us• Supporting the testing and deployment of software solutions.• Collaborating with team members on assigned tasks and projects.• Coding, testing, and debugging custom software applications.
-
Information Technology SupervisorUs Army Apr 2021 - May 2023Arlington, Virginia, Us• Led a team of 10 employees and guided organizational standing policies, procedures, and processes; ensured all subordinate leadership was in alignment with organizational vision, culture, and values.• Successfully oversaw operations of a strategic network in support of 200K employees, ensuring 99.99% uptime; executed approved Authorized Schedule Interruptions and tracked 2.5K hours of scheduled routine network maintenance with no major impact to operations.• Collaborated in joint effort projects with Network Operation Center-Kuwait to resolve tier-one service issues that were critical in ensuring the availability of the Department of Defense Information Network.• Ensured 320 outage restoral and coordinated resolution of 300 high and critical priority trouble tickets with general officer visibility. -
Information Technology SpecialistUs Army Sep 2017 - Apr 2021Arlington, Virginia, Us• Provided secure and non-secure voice, data, and local area network support, continuous operation and troubleshooting to manage and operate equipment including Cisco switches, Non-classified Internet Protocol Router and Secret Internet Protocol Router Command Post Nodes.• Implemented necessary precautions during preparations for an international exercise by ensuring safe transport of 146 weapons across international waters all while establishing an initiative that followed organization regulations and saved $150K in damages and repairs.• Controlled a total of 560 individual weapons, weapon accessories, and equipment modifications worth over $1.9M.
-
Information Technology Specialist / Office Service CoordinatorSuperior Healthplan Aug 2014 - May 2016Austin, Texas, Us• Provided technical support to end users, resolving over 100 software, hardware, and network issues monthly with an average resolution time of 24 hours or less.• Installed infrastructure and configured hardware, peripherals, services, and settings within specific requirements, reducing system downtime. • Investigated user inquiries and problems, recommended changes, and communicated with peers, upper management, and vendors to ensure seamless IT systems and hardware operation, reducing recurring issues and increasing productivity for end users.
Donald C. Twitty, Jr. Skills
Donald C. Twitty, Jr. Education Details
-
Purdue GlobalInformation Technology - Software Development -
Purdue GlobalInformation Technology - Networking
-
Codeup
-
The Nco Leadership Center Of Excellence And Sergeants Major AcademyBasic Leader Course
Frequently Asked Questions about Donald C. Twitty, Jr.
What company does Donald C. Twitty, Jr. work for?
Donald C. Twitty, Jr. works for Accenture Federal Services
What is Donald C. Twitty, Jr.'s role at the current company?
Donald C. Twitty, Jr.'s current role is Custom Software Engineering Analyst.
What schools did Donald C. Twitty, Jr. attend?
Donald C. Twitty, Jr. attended Purdue Global, Purdue Global, Codeup, The Nco Leadership Center Of Excellence And Sergeants Major Academy.
What skills is Donald C. Twitty, Jr. known for?
Donald C. Twitty, Jr. has skills like Leadership, Social Media, Public Speaking, Linux, Adobe Dreamweaver, Automated Scheduled Record, Active Directory, Secret Internet Protocol Router, Graphic Design, Sales, Microsoft Powerpoint, Teaching.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial