Donald Ford Email & Phone Number

Tamarac, Florida, United States

Grapevine, Texas, United States

Dallas/Fort Worth Area

• Provided operational support for four facilities with 140+ employees. Managed teams of Supervisors, Junior Plant Managers, and Plant Managers with a focus on continuous improvement and financial goals. Additionally.
• Achieved all local and regional financial and operational goals at multiple sites.
• Collaborated with plant managers, service department, and sales staff to increase efficiency, streamline operations, and align departmental goals across the company.
• Increased safety compliance at three locations by solidifying action plans and increasing training.
• Managed change, employee retention, and new protocols during company merger.
• Implemented training and coaching for corporate SOPs and protocols in local districts.

Dallas/Fort Worth Area

• District Manager April 2011 – 2014 Aramark Uniform Services
• Results-driven, top-performing senior management professional with expertise in developing and steering multi-unit, multi-million dollar operations.
• Motivating leader, who trains, develops and directs dynamic teams.
• Expertise in defining, developing and implementing strategies to maximize productivity, efficiency and bottom-line profitability.
• Comprehensive background in full-scope operations, from P&L/budgeting, human resources, administration, and performance analysis to sales, customer service, inventory control, customer retention and management reporting.

Dallas-Fort Worth Metroplex

Manage annual payroll of $208M for effective budgetingOversee entire center dispatch to reflect cost and Increase productivityInvestigate accidents/injuries property claims saving 52K per quarterCoordinate route and trip planning for ground transportation dailyCoordinate pickup and delivery which cut overheadWritten and verbal communication skillsTop 10.

Dallas-Fort Worth Metroplex

• Investigation / Accusatory interviewing process
• Network & System security /Monitoring to improve record keeping
• Recovered over $1K Merchandise
• Source Development which increased efficiencies
• Written and verbal communication skills

Dallas-Fort Worth Metroplex

District revenue recovery auditor of 205 employeesTop district Balance Scorecard supervisor performer Manage annual payroll of $82K for effective budgetingDevelopment and training of all District employee/SupervisorsResults of recovered revenue $6.8M Net annual or 3.4% increased revenues over previous year.

Atlanta, Georgia, United States

Development and training of all Corporate outsource groupFunctions as liaison between agencies, and UPS DistrictProvide excellent written and verbal communication skillsResponsibilities included equipment set up and implement process training of 75 outsource employees and supervisors

Dallas-Fort Worth Metroplex

Managed annual payroll of $65K. Claims Prevention, Training and Developing administrative employeesVerify and approve DI/claims of inquiriesCustomer relations and problem solvingSaved over $5M as a result of numerous innovations introduced and implemented via online system.

Carrollton, Texas, United States

Provide Delivery Information via mail and/or fax proof of delivery to corporate customers of organization upon request during a package tracking inquiry for both ground and premium service packages and Provide Claim if no resolution