Don Hiles Email & Phone Number

Virginia, United States

Fairfax, Va, Us

Illuminating people problems for clients and designing user focused solutions to them for better user satisfaction, adoption and enjoyment.

Fairfax, Va, Us

3Pillar Global is a new breed of digital product development company. We are borne from the world of hands-on software engineering and place an acute focus on business growth.3Pillar’s key differentiator is what we call the Product Mindset. Our development teams are empowered to focus on the business problems clients face and how a digital product will impact their customers. All 3Pillar team members around the globe are trained on the Product Mindset’s core values – Build for Outcomes, Minimize Time to Value, and Excel at Change.Our teams apply this mindset to build digital products that are customer-facing, drive revenue, and monetize content and data. We work with clients at any stage of the product development process to help ensure what we choose to build together has the desired impact. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond.

Fairfax, Va, Us

Design engaging user lifecycle experiences for clients seeking innovative solutions.

Fairfax, Va, Us

Helping turning innovative ideas into realities. Nonprofit user experience consulting for parties with interesting and innovative ideas for the mobile gaming space.Corporation and project management are primary focus along with game research, iterative design and development; as well as user experience research and stakeholder presentations.

Newcastle Upon Tyne, Gb

Analyze and overhaul user experience of an existing web based product line for contemporary global user centered design resulting in orders of magnitude higher usability testing results. Increased team knowledge share of Axure prototyping tool allowing for greater team coverage and efficiency. Assisted with usability testing to allow for shorter turn around time of results as well as additional expert review.

Roseland, New Jersey, Us

Performed usability research on an existing product line to identify future areas of improvement and current usage trends, as well as user patterns, allowing for a targeted product schedule to be created with minimum viable products matched to highest user needs and requests.

Tysons Corner, Va, Us

Create and spearhead User Experience Research program based on "Lean UX" for incorporating user research and testing in AGILE environments allowing design team access to iterative testing for stronger designs and higher rate executive sign-offPerform as Android mobile design focal point, educating team about Android design specifics, as well as provide insight and review of proposed Android designs for existing mobile products. Grow mobile design skillset of team by offering opportunities to learn and develop Android design skills and methodologies in small group lessons and one on one instruction. Keep design team up to date on current and upcoming Android OS changes to better leverage design timelines and resources.Work with design team to enhance entire mobile suite feature offerings for Alert, Emma and Usher apps.Identified and improved design processes to shorten timelines and allow for more parallel work.

Baltimore, Md, Us

Comprehensive human computer interaction research, design, testing, and support to Lockheed Martin UCD including:Creating low and high fidelity prototypes using Axure RP Pro as well as HTML & CSS based on interaction with project sponsors and business goalsDesign and mange designer toolset for quickly building prototypes with the new agency wide User Experience Framework design patternsDesign lessons and provide instruction to team on how to better leverage designer tools.

Conduct, facilitate and analyze usability and user experience studies using numerous research methodologies. Design and annotate wire frames and mockup user interface prototypes from user experience methodology and client input. Work with team to develop new methods, website, intranets, interaction or products for clients which have a high degree of usability. Define and gather user requirements. Create standards definition for clients

Newark, Nj, Us

Oversaw and participated in a transition from hardcopy files to a digital filing system for research proposals; including custom report creation/generation based on user needs and transferable technical documentation

In addition to frontline response duties, began to develop and program an inventory & asset tracking system utilizing barcode scanning technology

Continued to develop self help system special project to allow end users to look up common problems and solutions to allow technical staff to focus on high tier issues and upgrades.

Routine maintenance of computing equipment, troubleshooting employee computing problems, inventorying computing equipment, end user level network administration, special projects.

Entry into the field of computing and beginning process of active learning from senior technicians.