A focused professional with over thirty years’ experience across the private and public sector.

Management of projects covering all aspects of IT including;- Creation and introduction of methodologies and best practices in Project and Portfolio Management in commercial and government organisations- Implementation of line of business applications including ERP/BI- Management of the installation of enterprise office productivity software and digital workspaces- Implementation of a bespoke million-dollar scientific compute environment supporting genome research

Focus and responsibilitiesCreate an enterprise application strategy to align with LMI business strategy.Provide guidance on the application of current and planned IT resources to meet the objectives of the business strategy.Identify, acquire and implement IT solutions to meet business requirements at LMI and Agents worldwide.AchievementsProject managed the introduction of Microsoft's ERP product Dynamics AX into LMI.Managed the vendor selection process to identify an ERP solution for LIMI and Agents worldwide. Identified and engaged consultancy resources to carry out business process optimization exercise prior to vendor selection.

Focus and responsibilitiesCreate and align IT strategy with the business strategy. Provide guidance on the application of IT resources to meet the objectives of the LMI's business strategy.Develop LMI's strategic and functional plans for IT to deliver the base foundations of budgeted-for IT capability.Develop monitoring and quality assurance mechanisms which clearly identify the business value of the IT services within LMI.Create IT policies and procedures allow the IT to operate under accepted best practices for IT management. Review proposed or draft LMI business policies that may impact upon the provision of IT services.Provide guidance on IT investment and prioritizationAchievementsGained approval for the IT Vision and Strategy at board level.Introduction of an IT governance structure managed by an IT steering committee and based on ITIL and COBIT methodologies.Gained agreement on the introduction of an integrated IT infrastructure.Executed needs and gaps analysis exercise to establish functional requirements for core applications.Established relationships with external consultants and vendors

Focus and responsibilitiesCreate and align IT strategy with the business strategy. Acquire and implement innovative technical solutions to meet business requirements at the Head Office and ten sites nationally.Provide users with a consultative service to aid the acquisition of IT services.Complete rationalization of the desktop and server infrastructure.Provide a cost-effective support service for the IT systems.Responsibility for provision of IT and IP telephony services to approximately 500 users at 11 sites.AchievementsIntroduction of business process mapping. Introduction of standard operating environment (SOE) with a resilient server configuration using a range of Microsoft technologies.Implementation of a service desk for incident and problem management based on ITIL best practices. Creation of processes to document the structured development of IT projects.Implementation of an Intranet using the latest knowledge management tools.Replacement of distributed email system with centralized unified communication system.Creation of a nationwide wide area network to link all sites.

Focus and responsibilitiesAcquire and implement technical solutions to meet customers' business requirements at the London office and satellite offices in Delaware and San Francisco. Provide users with a consultative service to aid the acquisition of IT services to process banking and treasury deals.Rationalization of the desktop and infrastructure.Project management of intra-company projects leading to the integration of the company IT systems.Responsibility for provision of IT services to approximately 170 users using.AchievementsIntroduction of standard desktop (SOE) with a resilient server configuration. Replacement of email system without disruption to service levels.Implementation of a web-based knowledge management system to project deadlines.Implementation of a ITIL based service desk for incident and problem management.Integration of the Carlton Communications' network with the Group network.Introduction of internal budgeting procedures and procurement systems.10% cut in operating costs.Provision of a comprehensive project plan to complete the integration of Carlton Communications into the Carlton group IS infrastructure.

Focus and responsibilitiesAcquire and implement high-security technical solutions to meet user requirements at No 10, and Prime Ministerial offices/residences. Provide a cost-effective support service for the IT systems on a 24-7 basis.Provide a coherent IT strategy and security policy.Manage communication with other government departments and provide technical advice to the Prime Minister's Private Office.Represent the office on overseas visits on IT issues and deal with requests for technical information from foreign governments.Provide a web site service for No 10.Manage the introduction of external IT services, from tender to implementation.Responsible for approximately 130 users. AchievementsIntroduction of computerisation throughout the office using a standard desktop (SOE) and a high availability secure infrastructure. Introduction of a secure internal email system allowing access to Internet email.Introduction of a CRM system for dealing with the receipt of and replies to 250,000 items of public correspondence annually.Implementation of a service desk system for problem management.Maintain IT services during three extensive building renovation projects.