President (2022 to Present)Chief Operating Officer (2018 to Present)

Vice President, Business Operations (Commerce & Lifecycle Services) (United States) (2018)Vice President, Services (Lifecycle Services) (United States) (2017)Executive Director, Services Execution (Lifecycle Services) (United States) (2016)Responsible for key services accounts within the Ingram Micro Mobility business; and managed commercial/contract management. Subsequently, he was made responsible for Program Management Office and business operations with focuses on continuous improvement, strategic initiatives, service productization, and business process design and re-engineering. Donald was part of the leadership team involved in Ingram Micro's e-commerce platform business and mobility business.

Lead business transformation projects focused on transitioning LoopPay to a post-acquisition Samsung Pay organization Manage commercial contracts and drove product innovation and sales/product alignment; develop comprehensive sales-focused business plans and deploy performance-based reporting procedures; and successfully compressed negotiations to achieve strategic partnerships with financial institutions in the U.S. and other strategic partners.

Vice President, Business Transformation & Strategy (US & Canada) (2013 – 2015)Vice President & General Manager, Services Account (US & Canada) (2013 – 2014)Vice President, Business Services (US & Canada) (2012 – 2013)Senior Director, Business Operations (US & Canada) (2011 – 2012)Global Director, Commercial Management (2010 – 2011)Senior Manager, Contract Management (Asia Pacific) (2008 – 2009)Supply Chain Performance Manager (Australia) (2007 – 2008)Managed commercial contracting, business design and definition for Sprint Corporation Account; drove service product definitions and commercial pricing for this billion-dollar annual revenue deal; partnered with an internal team to restructure a multi-million dollar net revenue commercial account through negotiated outcomes and settlement structures; managed the company’s innovation program that achieved commercialization of 8 new service products to Telstra Corporation and 2 new service products to Telecom New Zealand; played a pivotal role in the deployment of a Regional Program Management process and Commercial Engagement model; collaboratively sold key company business assets and intellectual properties to facilitate Softbank’s acquisition of Brightstar; drove regional business transformation and recovery that increased profitability by 100%; and successfully led a transformation program to restore an account’s profitability.

Senior Supply Chain Business Systems & Logistics Analyst (2003 – 2006)Procurement Category Manager (2002 – 2003)Business Analyst (Manufacturing, Scheduling, Planning & Supply Chain) (2000 – 2002)