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Donald L. Joseph was President, of Northbrook Consulting Group. Don has been a Certified Management Consultant since 1985 and is former President of the Institute of Management Consultants-Greater Chicago and Co-Chairman of the Independent Consultants SIG, Harvard Business School Club of Chicago. Mr. Joseph has an MBA from Harvard Business School and a BS in Engineering from Washington University in St. Louis. Don has been involved in the impact of technology on management throughout his career, beginning with IBM, and as a consultant, instructor, and seminar developer for Brandon Applied Systems. He founded the Management Advisory Services practice for the Chicago CPA firm, Shepard, Schwartz & Harris and later was President of his own firm, DLJ Associates.Mr. Joseph's executive experience includes being the first non-physician Vice President of the American Society of Clinical Pathologists, Vice President of Meystel, Inc., and both Vice President, Operations and Vice President, Finance and Administration of Russell-Field Paper Company. He has also been on the faculty of the Elmhurst Management Program of Elmhurst College and the MBA faculty of University of Phoenix. Don also served as a technology lecturer for Norwegian Cruise Line's NCL "U".Don developed and presented seminars on E-Commerce, Customer Relationship Management, and Year 2000 Issues for CEOs and consultants. These include seminars for the University of Chicago's E-Commerce Certificate Program, the Institute of Management Consultants, numerous Chambers of Commerce, and the Small Business Administration's SCORE counselors. He served on the Information Technology Committee of the Village of Glencoe, Illinois. Specialties: Helping small and medium sized businesses improve profitability by using information technology tools to increase revenues, streamline processes, and make better decisions. We can provide the tools or customize and train on existing tools.Presently, Don is a volunteer with Executive Service Corps and AARP Driver Safety. He is a Gold Life Master with the American Contract Bridge Association and abridge teacher.
Executive Service Corps Of Chicago
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Engagement ManagerExecutive Service Corps Of Chicago May 2015 - PresentChicago
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PresidentNorthbrook Consulting Group Aug 1998 - Dec 2019Northbrook Consulting Group links today’s technology and strategies to provide results for a better tomorrow. The firm specializes in furnishing targeted Business Management software to meet their client’s needs. Without the proper training and back up support even the best software has limitations. When it comes to E-Business, firms continually rely on NCG. We assist them with E-Business requirements including innovative web site design and key economic strategies. In addition, Northbrook Consulting Group assists their clients with computer hardware needs and other software requirements. It’s easy to see that linking technology and Strategy for results, is what Northbrook Consulting Group is all about!NORTHBROOK Consulting Group is a Certified Consultant and Trainer for Sage BusinessWorks, ACT! by Sage, & Peachtree by Sage. Although the majority of our clients are in the metropolitan Chicago area, we serve clients throughout the country with our Virtual Visit™ capability.
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Senior Act! EngineerBrainsell Technologies Llc Jul 2014 - Dec 2018Glencoe, IlConsulting and training for clients regarding ACT! and related tools, using credentials as an ACT! Certified Consultant and ACT! Premier Trainer. -
Vice PresidentRussell-Field Paper Company, Inc. Jun 1994 - Oct 1997 Led strategic, organizational, and operations planning during a doubling of volume within 4 years. Created production planning unit, eliminating need for new manufacturing facilities. Formed materials management team, reducing inventory investment by 60% and space requirements by 20%. Enterprise information system enhanced management and operational control with 10% office staff reduction. Developed recruiting, job evaluation, and salary administration programs which reduced professional and management turnover by 39% and increased staff morale.
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Vice PresidentMeystel, Inc. Mar 1987 - Jul 1994• Reduced operating costs 60%, achieved same-day shipping, and provided instant information availability to management, telemarketing, and field sales forces for nationwide wholesaler. Order fill rate increased from 65% to 96% and sales per order increased 18% due to accurate inventory and substitute item data.• Increased gross profit by 10% and decreased telemarketing staff by 43% by introducing incentive compensation program, automated call distribution system, and integrated customer database and call scheduling system. • Introduced database marketing system that tripled response to mailings. Increased sales to trade show customers by 30% with mailings and scheduled telemarketing follow-up. • Conceived and implemented Frequent Buyer Program integrated with point-of-sale system for apparel retailer resulting in tracking of 80% of customers’ purchases. Targeted follow-up doubled response to promotions and retained more than 65% of customers annually despite fierce competition.
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Director, Management Advisory ServicesShepard, Schwartz & Harris Jan 1985 - Mar 1987 Established, directed, and marketed first management consulting division for C.P.A. firm, converting more than 75% of proposals into active engagements. Assisted clients in manufacturing, real estate development and property management, hospitality, wholesale distribution with feasibility studies, system selection and installation, and process redesign.
Don Joseph Skills
Don Joseph Education Details
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General Management -
Industrial Management
Frequently Asked Questions about Don Joseph
What company does Don Joseph work for?
Don Joseph works for Executive Service Corps Of Chicago
What is Don Joseph's role at the current company?
Don Joseph's current role is President, Northbrook Consulting Group.
What is Don Joseph's email address?
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What is Don Joseph's direct phone number?
Don Joseph's direct phone number is +184749*****
What schools did Don Joseph attend?
Don Joseph attended Harvard Business School, Washington University In St. Louis.
What are some of Don Joseph's interests?
Don Joseph has interest in Management, Information Technology, Contract Bridge, Silver Life Master, Scuba Diving, Reading, Science And Technology, I Am An Acbl Certified Director.
What skills is Don Joseph known for?
Don Joseph has skills like Strategy, Management Consulting, Consulting, Crm, Business Process Improvement, Management, Leadership, Business Strategy, Integration, Training, Start Ups, Strategic Planning.
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