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Run and analyze financial reports to determine strengths and expose areas of improvement.Create and implement strategies to make the company more profitable based upon my findings.Work with sub-contractors, vendors and plan designers to build accurate and competitive estimates and quotes for potential homeowners. Pro-actively search for better and more affordable profitable products and services to offer our homeowners the best pricing while maintaining the quality and profitability that Charis Homes demands.Gather all data and forms for all permits necessary and submit them to the county and/or city for approval. Fast track the process to keep all dig sites on schedule.Act as a liaison between the project managers and the office team. Manage and run weekly team meetings to keep all employees informed to the status of each community and project.

► Build and foster relationships with over 100 accounts to garner increased sales and profitability.► Provide to my customers a blend of top notch customer service, extensive product knowledge and industry leading product selection to separate and differentiate myself from my competition.SELECTED ACHIEVEMENTS:► Exceeding monthly sales quotas regularly within 3 months of taking over my territory.► Successfully recruit and set up multiple new accounts each month.

Prospect for account acquisition by making walk in cold calls and tele-prospecting calls. Create solutions to problems that businesses are facing in the area of office refreshments. Routinely engage in business negotiations with high level executives with the goal of solidifying a partnership between our companies.

► Worked as a part time sales rep for an energy efficient custom home builder on the weekends at open houses.► Learned about multiple stages in the home building process by doing labor on houses including installation, roofing, laying ICFs, landscaping, etc.SELECTED ACHIEVEMENTS: ► Helped secure many builds contributing to the company’s growth from less than 10 builds a year to over 20

Service new and existing customer accounts to build and deepen relationships. Offer a variety of property and casualty insurance and financial services including life insurance, annuities and long term care. Sold a full line of bank products including checking and savings accounts, CD’s, and vehicle loans.

Create custom solutions for clients while building and fostering relationships. Offer a variety of life insurance and financial products including annuities, cross-selling and up selling when appropriate. Routinely generate new business.- Maintain 98% first year persistency rate continually while regularly exceeding sales goals.- Escalated yearly annual premium personal book of business from $260,000 to $310,000 within one year.- Dedicated to providing clients with complete financial services advice including financial planning and analysis to aid them in achieving their financial goals.

Visited multiple retail locations within a specific territory to conduct education and training programs with retail associates and management. Worked closely with retail store teams helping them to better understand the products and create a more positive consumer experience. - Recognized by supervisor for outstanding work as a trainer—selected to train new agents in the field.

Provided expert guidance and stellar service to customers looking to purchase one of the many appliances offered in stores. Assist customers with all phases of the selection and purchase process: qualifying the customer with relevant questions and feedback, providing knowledgeable information on pertinent promotions and product availability, maintaining up-to-date merchandising displays with accurate information, and demonstrating the features and benefits of our products available to fit the customer’s needs.

Responsible and accountable for driving store business results by creating a positive store experience, having the best employees in place, ensuring marketing execution, and managing expenses. Improved profitability from negative 3% to positive 1.7% to most profitable store out of 25 stores in the district.Job Duties: 1. Model, manage and reinforce service expectations of both internal and external customers to maximize a positive experience. Reinforce an environment that allows employees to do what is necessary to resolve customer issues quickly and correctly. 2. Overall responsibility for achieving sales goals, creating a business plan and setting store goals that are aligned with the strategic sales plan. 3. Analyze store’s financial data and take action to grow revenues, control costs, and ensure appropriate inventory management (maintain rental product and sell-through merchandise inventories) to achieve sales and profit goals. 4. Recruit, hire, develop, evaluate and counsel store employees. Schedule, organize and direct assignments. 5. Overall accountability to ensure that proper cash controls and loss prevention procedures are in place and followed per company standards. 6. Ensure the overall execution of merchandising standards and marketing programs while maintaining a clean store environment. 7. Ensure all daily store required activities are performed per company standards. 8. Perform other duties as assigned.

Promoted through the ranks from SALES ASSOCIATE 08/02–08/03 and progressed to become an ASSISTANT MANAGER 08/03–08/04 and finally to STORE MANAGER because of outstanding performance, sales numbers, and training ability.- Garnered Manager of the Month Award frequently in 3 separate years.- Achieved Sales Gain Award for 13 consecutive months—first time to be achieved in several years. Experienced, enthusiastic, career-minded Store Manager with superior leadership skills, operational excellence. Increased sales and profitability while managing a dynamic sales team.Responsibilities:• Build a loyal customer base by creating long-term relationships• Achieve or exceed sales and profit targets• Manage the store’s controllable categories on the store’s profit and loss statement• Achieve personal sales and profitability goals• Recruit, hire, and retain top tier talent• Manage the day to day operations of the business• Coach and counsel associates• Other duties as needed