Encompass Escalations Support Manager
As the Encompass Escalation Support Manager, I oversaw the ticket production of the Encompass Tier 3 support team, which resolved technical issues and implemented configuration changes within Encompass.
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@guaranteedrate.com
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2 phones found area 574
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LinkedIn matched
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Donald Jordan is listed as IT Leader based in United States. AeroLeads shows a work email signal at guaranteedrate.com, phone signal with area code 574, and a matched LinkedIn profile for Donald Jordan.
Donald Jordan previously worked as Encompass Escalations Support Manager at Guaranteed Rate and Senior Information Technology Manager at Guaranteed Rate. Donald Jordan holds Bachelor Of Arts - Ba, Business Administration And Management, General from North Park University.
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AeroLeads found 2 current-domain work email signals for Donald Jordan. Compare company email patterns before reaching out.
IT Operations leader with experience in multiple facets of the mortgage industry. Positive, uplifting, and motivational, I have led multiple teams of talented IT professionals dedicated to progress and growth in corporate environments and personal lives. Recognized for achieving long term goals in an ever-changing industry, I have demonstrated the ability to obtain fixed objectives while maintaining flexibility in methodologies. Attaining success, I believe, is measured in metric-based data, client satisfaction, and employee well-being. Ultimately, we all strive to be the best versions of ourselves in an environment we can be proud of.
Listed skills include Merchandising, Retail, Retail Sales, Store Management, and 13 others.
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Chicago, Il, Us
As the Encompass Escalation Support Manager, I oversaw the ticket production of the Encompass Tier 3 support team, which resolved technical issues and implemented configuration changes within Encompass.
Hilliard, Oh, Us
Engage with prospective customers and promote high-margin products to drive revenue and profitability for a leading computer and electronics device retailer.
• Developed marketing strategies and implemented marketing techniques to gain competitive edge and expand clientele portfolio.• Purchased and maintained stock for services and administrative responsibilities. • Aggressively pursued sales of services to 50+ small businesses
Delivered engaging product presentations to potential clients and executed visual merchandising strategies to maximize new business revenue.
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Donald Jordan is listed as IT Leader.
AeroLeads has found 2 work email signals at @guaranteedrate.com for Donald Jordan.
AeroLeads has found 2 phone signal(s) with area code 574 for Donald Jordan.
Donald Jordan is based in United States.
Donald Jordan has worked for Guaranteed Rate, Micro Center, Jordan'S Cleaning Services, and Radioshack.
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Donald Jordan holds Bachelor Of Arts - Ba, Business Administration And Management, General from North Park University.
Donald Jordan is listed with skills including Merchandising, Retail, Retail Sales, Store Management, Sales, Inventory Management, Store Operations, and Cashiering.
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