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LEADERSHIP ORIENTED, PEOPLE FOCUSED, RESULTS DRIVENAs an Operations Management Executive, I optimize business performance and profitability by championing investment in systems, tools, and training.My background includes leadership roles delivering outstanding contributions to education, commercial and military operations. In these roles, I’ve developed strategic roadmaps to drive growth, transformed business processes and achieved sustainable improvements in equipment, products, and training – strengthening overall operations. My commitment to career development has fueled promotions of 20% of staff to leadership positions while enhancing retention. I have a talent for driving collaboration and cohesion across diverse, cross-functional teams in union and non-union environments. I’m known for my relentless dedication to excellence in business performance and customer-focused leadership style. Additional Competencies:♦ Strategic Business Planning | Execution♦ Business Process Transformation♦ Revenue | Profit Acceleration♦ Business Development♦ Budget | Resource Optimization♦ Facilities Management♦ Quality | Safety Control♦ Risk Management♦ Strategic Relationship Development♦ Talent Management♦ Leadership Development♦ Customer Service
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PresidentAncient City ExpressLittleton, Co, Us
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Senior Vice President OperationsTriad Service Solutions Oct 2024 - PresentLittleton, Colorado, UsA full-service facilities maintenance company focused on high standards and quality relationships. Triad has everything it takes to make your facility clean, safe, and healthy: professional labor, reliable equipment, skilled repair technicians, fleets of trucks, and more. We also use the latest technology to drive-down the costs of maintaining your facility! -
Senior Vice President OperationsHes Facilities Management Jul 2023 - Apr 2024Knoxville, Tennessee, Us -
Vice President OperationsHes Facilities Management May 2022 - Jul 2023Knoxville, Tennessee, Us
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Senior Regional ManagerHes Facilities Management May 2020 - May 2022Knoxville, Tennessee, UsHES was founded on the principle of building the best facility services company in America for education clients, our employees, and our shareholders. Our purpose is to partner with education to provide the schools and colleges we serve, clean, attractive, and safe environments for learning. HES provides excellent quality at a fair price, which results in a best-in-class facilities services program. Our values include:*Serving customers in such a way as to earn their ongoing respect, trust, and confidence*Treating customers, suppliers, peers, and employees with integrity and fairness*Being a good corporate citizen by contributing to the social and economic well-being of each community in which we operate*Aspiring to be the most respected company in our industry
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Chief Compliance OfficerSouthern Management Services Sep 2018 - May 2020Nashville, Tennessee, UsSouthern Management Services, LLC (SMS) is a privately-owned business, headquartered in Nashville, TN. The SMS management team has more than 100 combined years of experience in the janitorial and contract cleaning industry and we firmly believe that cleanliness aids in the scholarship and achievements for students within all educational facilities and learning environments. -
Regional ManagerLsi - Landscape Services Inc. Jun 2018 - Sep 2018Nashville, Tn, UsLSI’s Facility Services division facilitates multiple building maintenance services through one point of contact. We provide highly-qualified local and regional exterior services such as portfolio grounds management, parking lot maintenance, pressure washing, commercial window washing, gutter cleaning, and outdoor lighting repair. We streamline the maintenance process to provide a hassle-free experience while saving you money! -
Chief Operating OfficerAe Riley, Llc. Aug 2016 - Sep 2017Cave Creek, Arizona, UsAE Riley is a national executive recruiting and staffing firm, headquartered in Cave Creek, AZ. I was brought on board in a consulting role, working directly with the CEO and given oversight of day to day company operations and tasked with inputting innovative efficiencies for increased profitability and growth. -
Senior Vice President Of Operations | Public Relations | Client Retention | Business DevelopmentGca Services Group, Education Division 2014 - 2016New York, UsPromoted to drive growth of this leading national provider of quality facility services. Oversaw janitorial/custodial services, contamination control for cleanroom manufacturing, facilities maintenance and operations, grounds management, in-sourced production staffing and labor management. Directed 63 accounts in Midwest region with 6,000+ professionals and multimillion dollar P&L. Identified / negotiated / secured 11 new accounts; grew revenue by $16M while boosting profitability. Increased service quality by introducing smartphone quality monitoring and inspection tool. Reengineered facility management processes, vastly reducing non-billable overtime hours. Generated additional revenue by adding value-added maintenance and management services to existing accounts. Partnered with minority businesses, forging strong relationships to ensure seamless functionality at every facility. -
Senior Regional Manager | Regional Vice President | Sales | Field Services | Client ExperienceGca Services Group, Education Division 2010 - 2014New York, UsSelected to lead start-up of new account and drive growth of multiple long-term accounts across South Central US region. Led operations, quality, business development, facilities management and customer satisfaction. Directed 3,700 employees and P&L. Led start-up of facility management operations for hundreds of education clients, generating millions of dollars in revenue. Developed strategic roadmap to fuel growth, securing six new accounts. Developed / implemented professional development and mentoring opportunities, promoting 22% of team into new roles and reducing turnover.
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Regional Manager Operations | Facilities Customer Satisfaction | Financial ManagementGca Services Group, Education Division 2008 - 2010New York, UsDirected facilities maintenance and operations of 23 education accounts. Led quality, safety, risk management and customer satisfaction. Directed 415 employees; managed budget. Transformed facility operations and increased customer satisfaction. Generated sustainable yearly revenue by supplementing multiple accounts with grounds management services. Drove competitive analysis to meet dynamic market conditions, successfully retaining 100% of accounts and preserving revenue. Reengineered quality control processes, improving delivery and quality consistency across all accounts. Increased service from a “C” to “A” grade.
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Account Manager | Education Facilities Customer Service RepresentativeGca Services Group, Education Division 2007 - 2008New York, UsRecruited by former Navy colleague to build credibility with specific accounts and ensure delivery of high quality facility services. Led talent management, equipment utilization, training, and customer relations. Directed 158 employees; managed budget. Analyzed account services, rebuilt operations team and instituted technical training; built client trust and confidence, and increased customer satisfaction.
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At1 (Aw/Nac) | Quality Assurance/Maintenance | Leading Petty OfficerUs Navy 2003 - 2007Washington, Dc, UsEnsured proper training, timely qualification and daily organization of Navy’s premier fleet logistics air carrier, VR-58. Acted as liaison for internal leadership and outside contractors related to production, alterations and preventive/corrective maintenance for fleet of B-737 aircraft. Led aviation program operations, maintenance safety, technician training, repair procedures, specifications, inspections and testing, including writing technical publication / instruction.Directed 172 maintenance technicians and flight crew members to a zero incident rate over 4,000 flight hours. Flew >147 missions in Afghanistan/Iraq and humanitarian rescue missions.For duration of 11,000 flight hours, ensured 99.99% of missions flew on-time. Created quick check equipment safety tool, eliminating 100% of foreign object damage. -
Aviation Maintenance Technician | Logistics L Aircrew | Weight & Balance Loadmaster | CsarUs Navy 1987 - 2007Washington, Dc, UsFleet Logistics Support Worldwide Operations, 2003 - 2007Staff Fleet Aircrew Flight/Ground Instructor, 1998 - 2003 Fleet Logistician/Load Master, 1996 -1998HH-60H US Navy Special Warfare Operations / CSAR Crew Chief, 1991-1996P-3 Aviation Maritime Patrol Squadron IFT / FCO, 1987-1991
Donald Clark Skills
Donald Clark Education Details
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Embry-Riddle Aeronautical UniversityAeronautics/Aviation/Aerospace Science And Technology -
W. P. Carey School Of Business – Arizona State UniversityManagement And Operations
Frequently Asked Questions about Donald Clark
What company does Donald Clark work for?
Donald Clark works for Ancient City Express
What is Donald Clark's role at the current company?
Donald Clark's current role is President.
What is Donald Clark's email address?
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What is Donald Clark's direct phone number?
Donald Clark's direct phone number is (602) 396*****
What schools did Donald Clark attend?
Donald Clark attended Embry-Riddle Aeronautical University, W. P. Carey School Of Business – Arizona State University.
What skills is Donald Clark known for?
Donald Clark has skills like Team Building, Operations Management, Leadership, Customer Service, Contract Negotiation, Strategic Planning, Management, Budgets, Facilities Management, Account Management, Contract Management, New Business Development.
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