Donald Shapiro Email & Phone Number

Atlanta Ga

Sarasota Fl

$70+ million business providing custom residential mobility enhancing devices and serving customers and B2B in United States. Hold P&L responsibility. Planned and managed 3-year expansion strategy, driving company’s geographic presence 67%, from 21 states to 35; growing revenue over 350%, from $16 million to $70 million; and expanding employee base 63%, from 135 personnel to 320. Current revenue run rate is $85 million, 30% ahead of 2012 level. Assembled management team to mentor company’s culture as well as to execute compliance expectations. Leveraged previous experience to materialize company’s model, allowing quicker implementation of processes and realizing cost savings within months, including field technology, paperwork reduction, process flows, and application processing.

CORE COMPETENCIES• Change Management • Process Improvement • Contract Negotiation• Customer Service • Business Development • Profit & Loss Oversight• System Design • Technology Planning • Staff Development• Compensation Planning • Productivity Performance • Risk Management

Lead all sales and administrative functions of the client services, insurance, medical scripting and call center groups with full responsibility for bottom line factors. Provide cross function management with 2 national directors, 6 regional managers and 4 internal directors. Develop information models for marketing, sales and service productivity and performance.