• Built and optimized a global revenue operations function for a $1B, 500+ member sales organization, improving efficiency through a hybrid centralization structure.• Led organizational design and talent development across five global regions, creating a scalable and adaptable service delivery model.• Drove digital transformation of the commercial technology stack, launching five interconnected core applications to enhance productivity and streamline sales and support operations. Introduced AI-based tactics (custom LLM) to enhance sales enablement. • Led key strategic initiatives, transitioning from hardware sales to Annual Recurring Revenue (ARR) models, improving customer success strategies, and driving advanced revenue conversion tactics.

• Advised on growth strategies for a leading green energy storage startup, specializing in scalable, industrial-strength battery systems for off-grid and emergency backup applications.

• Chief Operating Officer and founding partner of Croft Ventures LLC. Led operations in the industrial hemp and CBD sector, overseeing farming, CGMP-compliant manufacturing, and managing a consumer-packaged goods (CPG) brand.

Part of the core launch team for “Travel Lab”, a corporate growth and business transformation platform re-imagining the future of travel for Carnival’s nine global brands, serving 12 million travelers annually across 100 vessels in 800 locations. • Launched the Fathom Impact+Travel brand, a $100M investment generating $50M in year-one revenue and 80B media impressions. Achieved the highest Net Promoter Score in the portfolio’s 30-yr history. Fathom was also the first cruise line to enter Cuba in 50 years.• Served as Chief Operating Officer for the Fathom line, overseeing customer experience development and integrating back-office functions with sister brands, including IT, ship operations, hotel, food & beverage, and customer service.• Led the Global 3600 Brand Experience program developing and implementing an experience "Operating System" across all cruise brands, aimed at enhancing organizational capacity to deliver differentiated customer experiences.

Suterra is a global agriculture bio-technology company working to create healthier environments by dramatically reducing the need for conventional pesticides in agriculture. Suterra is a subsidiary of The Wonderful Company – an international agribusiness and consumer product company with over 180,000 acres of nuts, vines and fruit crops. Led Finance, Accounting, IT, HR, and Product Development for a $70M global Agri-biotech company with operations in four countries and sales to over 30. Drove profitability and doubled revenues in five years as part of a business turnaround effort.• Established a centralized product management function, overseeing the development and launch of 20+ products annually in a highly regulated global Agri-chemical environment.• Provided financial oversight for a $20M expansion of an organic fine chemicals manufacturing plant.• Led multi-year innovation investments in IoT technology for high-value agricultural crops.

Full P&L responsibility for a standalone business unit, including a manufacturing plant and global sales to over 20 countries.• Restructured the business, tripling operating income in 3 yrs leading to a successful divestiture.• Developed a growth strategy, enhancing talent acquisition, international expansion, and product differentiation to increase customer value.

Led business transformation efforts post-acquisition, focusing on financial systems and product portfolio rationalization.• Rebuilt ERP/MRP systems and introduced new financial and business analytics to improve management oversight.• Streamlined product portfolio from thousands to hundreds, maintaining revenue and profit levels.• Implemented R&D stage gates to manage investment and project execution more effectively.

A real estate logistics company developing innovative ways to connect real estate investors to property in Central America.

Balihoo is SaaS-based marketing automation software used by both marketing agencies and global brands. It's now part of Engine Media Group. Joined as part of the founding team during the seed-funding round to lead product innovation and scale the business through multiple rounds of venture funding, achieving break-even. • Scaled the company from under 10 employees to over 100 in 1.5 years, maintaining growth through the 2008 financial crisis.• Led product strategy and development for three distinct SaaS product lines.• Introduced Agile development frameworks for rapid product iteration and led an initiative to apply Agile as a broader business management tool.

Independent consultant working with local and national companies in the areas of IT strategy, M&A integration, project management, and business analysis. Client industries included healthcare, distribution, grocery/retail, and financial services (Fortune 500).

An innovative business unit within Capital One focused on product innovations and creative solutions for debt recovery that generated more profit per employee than any other unit within the company. Managed a team focused on developing and managing an enterprise data warehouse and Business Intelligence program. Additionally, created a center of excellence for software business & system requirements specifications.

TFS is the direct financing business for Toyota Motor Sales USA. Served as business project lead in a multi-million-dollar Loan Origination System implementation and was the lead on a joint venture with the big-3 US car companies to co-develop a single point customer e-contracting system.

A software development company focused on building back-end & front-end B2B and B2C web solutions for its customers. Efforts ranged from project management and requirements analysis to software development and QA testing.

Recruited directly from university into the organization’s ERP practice working on multiple large ERP implementations across industries including banking, insurance and retail in both Canada and the US.