Donal Hanlon Email & Phone Number

Ireland

Ireland

• Regulatory Processes - Key sponsor in devising a transparent prototype and then system solution in response to a Central Bank observation, which ensures every client account is managed against a model, resulting in a.
• Event & Project Management - Organised National and niche Seminars and Managed client entertainment events
• Fundraising Co-ordination - Developed a control and management process with accurate and efficient support to all client fundraising projects
• Efficiently ran the client communications and order processing within Wealth Management for successful Initial Public Offerings

Ireland

• Set up the Client Services Team, improving client service and response times
• Devised a process to centralise and standardise Regulatory client valuations improving service and eliminating risk exposure
• Co-ordinated the team that created and published client communications
• Managed the co-ordination and delivery of Regulatory client communications

Ireland

• Led and supported Marketing & Brand Management Strategies in client retention and growth
• Produced a suite of promotional support material and communications

Ireland

• Co-ordinated the front end design and launch of Goodbody Online
• Developed and launched the Goodbody Mobile Markets service in conjunction with the IT team
• Managed online content presence

Ireland

• Electronic Media Manager 1998 – 2000Business Planning Manager 1997 – 1998Marketing Manager 1990 – 1997Sales Training Manager 1989 – 1995Major Accounts Executive 1987 – 1990Telephone Sales Representative 1984 – 1987
• As Electronic Media Manager, planned the development and launch of Golden Pages Online and CD Rom. Managed a ‘Request for Proposals’ tender for its’ future development into an ecommerce engine.
• In Business Planning role, changed the sales cycle and target markets to achieve sales growth. Introduced individual targets based on trends analysis that secured sales team commitment.
• As Marketing Manager, increased consumer usage, ran all segment campaigns, TV, radio and print advertising, customer care programmes and market research. Redesigned all products to achieve 33% savings without impacting.
• As Sales Training Manager, redesigned and conducted all the internal Sales Courses. Trained all sales staff to a recognized standard as a leading sales force in Ireland.
• High success in Sales; always breaking targets and setting records at canvass and account level. Success was rewarded by speedy promotion to the highest sales level.

Higher Diploma In Education, Education

Bachelor Of Commerce (B.Com.), Marketing