Michael Donaldson Email & Phone Number

Orlando, Florida, United States

Informed clients about projects through documentation of specifications, activities and current status.Delivered exceptional customer service to bolster strong relationships and build positive experiences.Designed and implemented scalable web applications using Java and Spring Boot.Utilized agile methodologies such as Scrum or Kanban to manage development tasks efficiently.Developed Python applications to automate data processing and analysis tasks.Utilized version control systems like Git for efficient collaboration and code management.Kept up to date with emerging Java technologies and frameworks to stay current in field.

Orlando, Florida, United States

Collaborated with 4 cross-departmental teams with 25+ direct employees for event setups.Secured money and prevented losses with register and cash handling controls.Coordinated group events by collaborating with catering manager on needs, means and budgets.Hired, trained and developed staff of 21 food and beverage workers.Ensured all equipment was properly maintained, serviced regularly, and replaced as necessary.Enforced policies and quality standards through supervision and performance reviews.Monitored inventory levels to ensure adequate stock of ingredients and supplies.Facilitated team communication through regular staff meetings or one-on-one check-ins.Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.

Online

Collaborated on Agile Development Teams: Worked in Agile teams to design, develop, and maintain software projects, simulating real-world IT environments. Applied Agile methodologies, such as Scrum, for iterative development, including sprint planning, daily stand-ups, and retrospectives. Leveraged industry-standard tools for project management, documentation, and progress tracking to ensure seamless collaboration and transparency throughout the development lifecycle.Planned and Executed IT Assignments: Participated in planning and executing complex software engineering assignments, including developing new methods, approaches, and procedures to solve challenging IT problems.Evaluated and Recommended IT Solutions: Conducted evaluations of existing systems and recommended the adoption of new approaches to optimize IT services. This included interpreting policies, standards, and guidelines to ensure that project outputs met or exceeded the expected requirements.Tested and Optimized Systems: Performed rigorous testing and optimization of software systems to ensure functionality, reliability, and performance. Applied software testing methodologies to validate code and system behavior against project requirements.Advised and Supported Team Members: Provided advice and guidance to fellow students on a variety of complex IT issues, sharing knowledge on best practices for coding, debugging, and system integration. Attended workshops and seminars to enhance learning beyond the classroom.Developed Responsive Web Applications: Designed and implemented responsive web applications using HTML, CSS, JavaScript, and modern frameworks. Focused on creating user-friendly interfaces with cross-platform compatibility, ensuring optimal performance on both desktop and mobile devices. Optimized web application architecture for increase performance. Emphasized user-centered design principles to improve usability, accessibility, and overall user satisfaction.

Orlando, Florida, United States

Provided effective leadership and management as the General Manager of an Arby's location. Resulting in previous retention rate of 67% being increased to 92% in a 6-month period.Oversaw all aspects of restaurant operations, including staffing, training, inventory management, and customer service.Implemented strategies to optimize efficiency and profitability, resulting in a 34% increase in weekly revenue and positive customer satisfaction.Managed a diverse team, fostering a positive work environment and facilitating professional growth and development leading to 3 employees being promoted to leadership positions.Ensured compliance with company policies and procedures, as well as health and safety regulations.Successfully handled day-to-day challenges and maintained high standards of quality and service.

Computer Science, Computer Software Engineering, 3.6

Education record