Donatien Katayi Email & Phone Number

Kinshasa, Democratic Republic Of Congo

Matala Sport is your first online store specializing in the sale of sports goods from major brands related to Football.Email: Contact@matalasport.com, Call&Whatsapp: +243817539348Website: www.matalasport.comMy different tasks:* Define the commercial policy and action plans to be implemented to achieve our objectives,* Recruit, train and manage employees,* Supervise the daily operations of the store, including sales, purchasing, inventory, security, reporting and finances,* Develop marketing plans to stimulate sales,* Analyze market trends and sales data to make decisions.* Ensure customer satisfaction and handle potential complaints,* Negotiate with suppliers and place orders,* Manage budgets and make adjustments based on store performance.

Kinshasa

* Acting Supervisor/Shop Kintambo * Greet customers with a smile and help them solve their problems, * Offer products and services * Sell products and services and achieve the quality objectives assigned to us * Keep and manage: Stock and/or money

Kinshasa

• Receive and process telephone calls from subscribers. Analyze the client's needs and give him an effective and accurate response in accordance with the management procedures and the standard of the company.• Provide the supervisor with any anomalies (products and services, VAS, specific or complex subscriber complaints)• Bring back to the Back Office problems that require further investigation.• Participate in the development of customer service business actions (product advice, advice on various telephone manipulations, etc.) and contribute to the synergy of the team to constantly evolve the efficiency and quality of the service.

Kinshasa

Design of custom websites:- Identify, Understand and Analyze the needs of customers,- Help customers to choose a technical solution in line with their means,- Develop all the technical features of the website,- Test and validate the developed functionalities,- In a complementary way, I participate:* At the Training of the customers when the website is delivered to them,* To technical support throughout the life of the website,* Corrections to problems encountered by customers.

Kinshasa

• Design the hotel website• Train staff on the administration of online reservations• Community Manager• Manage all computer work (Design, Computer graphics and Maintenance)• Consulting on Logistics and Hotel Management

Kinshasa

1.Gestion logistics- Supervise procurement planning in accordance with the procedures and FPMHE donors;- Supervise the logistics activities of the mission (applied procedures, choice of providers);- Supervise and optimize the logistics of the structural costs of the mission (energy cost, fuel consumption ...)- Regularly update security plans, actively participate in the collection of information on safety and implement the practices of security measures;- Make physical inventory and quarterly of all materials in our possession;- Estimate monthly operating needs of the foundation and report to the Administrator;- To review the various documents of logistics and to regularly report to the administrator;- Maintenance logistics managements documents2. Safe Gestion- Develop policies and procedures for the protection of personnel and goods FPMHE according to security strategy and ensure compliance by all;- Regularly update security plans closely with base leaders and coordinators field programs, as well as the security management committee;- Monitor the security situation and regularly inform the Head of Mission in charge of administration;3. IT Management- Manage Computers (fixed or portable) devices and other work tools;- Provide support staff in all the computer work,- Ensure the protection of PC (antiviral control and anti-spam filtering all professional electronic mail);- Manage all work Design and Computer Graphics,- Designing the Website and the organization of Blogs,- Maintains copiers, phones, software, files, data and databases, etc .;- Manager of Social Media and Community Manager

Kinshasa

I'd like spots:- Install software and repair all hardware,- Update all computer systems and protect machines,- Ensure the maintenance of all equipment and systems- Designing the website of the organization (Webmastering) and also put online a blog on behalf of the organization (Blogging)- Manage all activities of the NGO on social networks (Facebook, Twitter, Linkedin, etc.)- Design images, logos, pamphlets and others to the organization (Infographic)- Private Secretary to the President of the NGO,- Assist Coordination in computer work,- Monitor and ensure the correspondence with partner organizations,- Treatment texts and accounting data of the NGO,- Assist the manager of projects,- Develop projects of the organization,- And others.

Kasumbalesa/Drc

I worked in the SMB (Small Business), service charge of the sale and extension of Airtel products. In short, we sell sims cards, phones (Corporate) and also we are negotiating partnership contracts as part of our service from Airtel DRC and various companies of the square, NGOs, associations, etc. and also offer the OPTIMA subscription to interested companies and organizations.Our communication was mainly based BTL: sales force + leaflets, broadcast sms, ..

Lubumbashi

Sale of Airtel products (super sim) and extension of tariff Loba Nayo masta

Graduate, Computer Maintenance

Activities and Societies: Projet de fin d'année

Bachelor'S Degree, Biology And Chemistry, 61%

Education record