Donavin Bishop Email & Phone Number

Cincinnati, Ohio, United States

Mason, Oh

Blue Ash , Oh

Responsibilities• Creates customer loyalty by using a solution oriented experience.• Drives proactive sales with internal and outbound interactions with a defined sales process to become a Five Star employee according to Gallup.• Applying product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive loyalty and create a Five Star experience.• Utilizing knowledge of tools and techniques to anticipate operational or process problems.• Management of personal cash box, Vault, ATM and Instant Card issuance inventory and operations by completing audit materials daily, weekly and monthly.• Understanding effective communication concepts, tools and techniques to accurately transmit and receive information within the company• Assesses and manages all of the risks associated with retail banking.SkillsUtilizing technological tools such as IPad, Genesis programs and Microsoft office.Loss prevention training with in retail branch.

Beavercreek, Oh

Responsibilities• Providing outstanding customer service that goes above and beyond all expectations.• Creating a relaxing atmosphere for customers to feel welcome and at ease.• Uncovering all wants and needs to obtain the best product for each client.• Marketing all finance options and guiding the clients to the right one for them.• Concentrating clientele skills to keep customers coming back.• Assuming responsibility for tracking and keeping records of all goals made.• Meeting sales goals and credit application goals daily, weekly and monthly.• Maintaining position as one of top two sellers in the store and the top fifteen in the region which spans Ohio, Kentucky and Indiana.SkillsAdvanced computer skills including POS programs.Advanced knowledge of Microsoft office.