Donavin Phelps Email & Phone Number

Reno, Nevada, United States

- Develop enterprise-level applications using Ruby on Rails, React, and Python.- Drive business process development, to enhance operational efficiency and effectiveness.- Design and implement middleware and integration solutions, including application adapter development and RESTful API creation.

Reno, Nevada, United States

-Provided T1 & T2 support in a dual-platform environment, addressing issues for remote and on-site users in both Mac and Windows environments.-Supported diverse operational needs, catering to both manufacturing and office environments.-Automated IT systems and processes, utilizing scripting languages such as Python, JavaScript, and Powershell and various APIs to streamline tasks and enhance efficiency. -Conducted internal IT audits to ensure compliance and security standards.-Performed IT systems analysis to identify areas for improvement and implemented solutions to enhance overall functionality.-Conducted business process analysis to identify opportunities for technology integration and optimization of operational workflows.-Implemented and maintained desktop and mobile management software to ensure smooth operation and security of devices.-Managed a Google Workspace, overseeing email groups, user accounts, and permissions to optimize collaboration and communication.-Administered user accounts in Microsoft Active Directory, ensuring accurate access levels and security measures.-Led the imaging and deployment process for both Mac and PC computers, ensuring standardized configurations and efficient onboarding for new devices.-Orchestrated user creation and onboarding processes for employees, ensuring a seamless integration into technology systems and services.-Maintained an accurate record of all technology equipment assigned to employees within the organization, ensuring accountability and efficient asset management.

-Instructing the quarterly Bicycle Repair Class-Mentoring new staff and evaluating colleagues for quality assurance-Completing minor to major Bicycle repairs in a timely and efficient manner with a high standard of quality-Teaching basic to advanced bicycle repair and mechanical skills to customers in the shop’s public workspaceAdditional duties:-Maintaining work environment such as installing and maintaining computer workstations, troubleshooting and repairing hardware and software, and installing and securing SoHo networks across two locations. -Designing and maintaining website, including content management and e-commerce support and set up.-Conducting market research and data analysis to determine business needs.