Donavon Boykin Email & Phone Number

Chapel Hill, Nc, Us

Durham, North Carolina, United States

Raleigh-Durham, North Carolina Area

Leadership, Governance, Project ManagementEstablished foundation for Audit & Data Integrity Workstream by building and maintaining team SharePoint site. Created, organized, maintained and delivered monthly reporting metrics set to monitor criteria across workstream.Project managed multiple departmental initiatives simultaneously including NCQA - Net 5, Dental Grid Reimplementation, and PDM Onboarding Standardization. Wrote and maintained departmental processes and created training materials to aid in onboarding of new team members, adhere to Divisional and Corporate Compliance, and promote workflow efficiency.Served as Workstream Divisional Compliance Liaison - Oversaw MAPD Audits, Completed FFE Audit Attestation, and Completed Experience Health Tracer Audit. Compiled and delivered quarterly Commercial & Senior Market Compliance Subcommittee presentations. Partnered with Senior Market team to refine processes and ensure timely audit completions.Completed qualitative and quantitative analysis for PDM Performance Management Review Governance Forum regarding Error Correction Cycle Time. Spearheaded creation of 2 new Tableau slides for Provider Outreach & Remediation and ServiceNow Reporting and continued to report on analysis for both.Relaunched and facilitated PDM Change Control Forum to effectively monitor and manage changes to processes, people, standard operating procedures, and systems at the departmental level. Showcased leadership abilities by serving as backup Team and teaching respective team members aspects of program management.

Raleigh-Durham, North Carolina Area

Conducted lead generation & follow-up to maintain prelease and occupancy percentagesProvided excellent customer service and managed client relations Utilized online mediums in tandem with guerilla marketing to promote communitySuccessfully completed Beginner and Intermediate MRI Property Management Software training

Raleigh, Nc

Composed weekly website/social media analytics report complete with actionable outcomes increasing digital marketing effectivenessWorked with Digital Experience Team to design marketing content including print and digital collateral for multiple new solution launches Authored social media blasts for 4 major host sites, email marketing campaigns, and blog posts promoting the PointSource brand and new product offeringsOrganized executive meetings, speaking sessions, keynotes, video interviews, marketing materials and client engagement into an event plan for team teams to attend IBM conferences

Raleigh, North Carolina

Served as first point of contact for fellow students filtering, answering, and directing questions and concerns and provided student support for Career DevelopmentAided in strengthening alumni network through performing outreach and database updatesMarketed events to students, alumni, and the business community resulting in 4 new networking events for MBA CandidatesHosted launch of Marketing Networking Event featuring MBA candidates, program alumni, and distinguished area professionals

Raleigh, North Carolna

Durham, Nc

Drove web traffic and display advantages during sales presentations by editing a digital video to showcase the benefits of the Six Disciplines methodology Strengthened branding and promotion by revamping and simplifying PowerPoint presentations Championed and created a social media strategy to enhance brand identityResearched branding and target markets to prepare for entry into a new market Enhanced value proposition to convince potential client organizations that services were a necessity

Chapel Hill, Nc

Updated marketing strategy utilizing social media to communicate with potential residentsImproved coordination and distribution times for all 544 leasesCultivated relationships with various on-campus and community contacts to aid in the property marketing strategy Maintained the property’s main database mediums including Outlook and Excel spreadsheetsServed as the office manager and oversaw schedules/staff of six community assistants

Masters In Business & Administration, Marketing & Services Management

Activities and Societies: MBA Student Association Member, Vice President of Communications for Net Impact, Jenkins Graduate school Peer.

Ba, English