Don Barsody Email and Phone Number
Don Barsody work email
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Don Barsody personal email
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I enjoy supporting clients and stakeholders and helping them achieve success with product, projects and processes. I advance initiative by translating needs into business requirements. By focusing on the analytical needs and data requirements, I report data in ways to raise awareness of issues, assist decision making and create solutions.
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Business AnalystNordstrom Credit Inc. Apr 2024 - PresentCentennial, Colorado, United States• Analyze data, develop reports and prepare sides for presentations to leadership.• Collaborate with manager and stakeholders to help resolve and remediate open incidents, control deficiencies and audit findings.• Revise Disputes knowledge base and review/edit active pages.
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Dispute Case WorkerNordstrom Card Services, Inc. Mar 2020 - Apr 2024Centennial, Colorado, United States• Responded to customer inquiries about dispute transactions on credit card statements.• Processed, managed and resolved Nordstrom and non-Nordstrom dispute cases for Nordstrom Retail and Visa accounts.• Created and maintained Nordstrom processes and Visa queue models, including merchant identifiers and Regulation E and Z compliance timeframes.• Created new and edit exiting dispute knowledge base documents. -
Financial Service SpecialistNordstrom Card Services Feb 2016 - Feb 2020Centennial, Co• Answered customer account inquiries about credit and debit products and questions about rewards program benefits.• Reviewed and resolved customer issues for account status, maintenance and payments and troubleshoot customer inquiries regarding online access.• Supported the customer experience, retail brand and store sales.
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Project SpecialistScivantage Jul 2013 - Jun 2015Wheat Ridge, Co• Supported software development projects for the conversion of 13 firms to a web-based, financial service product by managing schedules, coordinating tasks, documenting changes, and reporting status.• Facilitated daily meetings for work requirements and timelines, elicited input, prepared agendas, recorded minutes, and updated project delivery plans.• Enhanced decision making for senior leadership through weekly tracking of conversion initiatives and reporting of project metrics. -
Project Support SpecialistBroadridge Financial Solutions Aug 2012 - Jun 2013Wheat Ridge, Co• Improved efficiency of product development meetings by 10% through standardized defect ranking to set importance, lead time and resources for planned iterations.• Updated all processes and procedures related to system service request workflows and increased timeliness of estimates and scheduling by 5% through work flow analysis of production issues.• Built monthly dashboards for products with operational trends, defect status or revenue review that included charts, interactive features and statistical summaries. -
Product SpecialistBroadridge Financial Solutions Aug 2010 - Jul 2012Wheat Ridge, Co• Implemented solutions for 19 client firms to achieve success with a portfolio accounting software product by researching transaction issues, defining problems, and analyzing root causes.• Answered inbound calls about product functionality, documented application defects, and delivered training programs to 30 end users via a webinar platform.
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Product ManagerStandard & Poor'S Jan 2005 - Sep 2009Centennial, Co• Executed a product strategy and managed a product line of fundamental financial databases that generated $6 million in average annual revenue.• Sustained business relationships by including the customer in the design process, eliciting requirements, communicating product content changes, and directing schema improvements for 37 value-added resellers. -
Application ConsultantStandard & Poor'S Jun 1999 - Dec 2004Centennial, Co• Developed analytical models, delivered application training, and provided technical support in Spanish to 42 management consulting firms and 4 tax authorities in Central and South America for transfer pricing studies.• Achieved first call resolution 90% of the time by providing support for financial products and answering customer questions about expression building, product functionality and data content.
Don Barsody Skills
Don Barsody Education Details
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Applied Communication -
Business Administration - Information Systems
Frequently Asked Questions about Don Barsody
What company does Don Barsody work for?
Don Barsody works for Nordstrom Credit Inc.
What is Don Barsody's role at the current company?
Don Barsody's current role is Business Analyst for Fraud and Disputes at Nordstrom Card Services.
What is Don Barsody's email address?
Don Barsody's email address is do****@****ast.net
What schools did Don Barsody attend?
Don Barsody attended University Of Denver, Colorado State University.
What skills is Don Barsody known for?
Don Barsody has skills like Business Analysis, Equities, Analysis, Management, Data Analysis, Product Development, Financial Services, Financial Markets, Portfolio Management, Databases, Product Management, Financial Analysis.
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