• Led & Trained Regional SOCs & L2 Analysts on Powerbook using MS Security Copilot• Designed & Managed Security Dashboards using PowerBI• Managed Azure Sentinel SIEM (Analytic Rules, Alerts, Automation, KQL queries & Threat Hunting)• Provide IT infrastructure solutions for local SMBs, including network design, implementation & support• Develop network designs that incorporate LAN, WAN, Data Center, VOIP, Wireless, Security• Build high availability reliable & scalable IT architecture designs of virtualized platforms as per business requirements (Hyper-V, VMware, Citrix of Windows 2012 Servers) • Microsoft CASB (MCAS), Microsoft Defender for Endpoint, Microsoft 365 Defender, Microsoft Defender Security Center, Microsoft Defender ATP, Azure ATP, Compliance, Intune, MDM, MAM, Azure AD, MFA, SSO, Conditional Access, Hybrid-AD, Exchange Online, Sharepoint Online, OneDrive, Power BI, Microsoft Power App, and more• Oversaw successful ongoing quarterly & annual PCI SAQ-D compliance requirements. Worked with PCI-approved ASV/QSA vendors to meet our AoC compliance standards. Utilized Tenable’s Nessus for additional internal vulnerability scanning & external penetration testing- timely remediated all risks.• Implemented cyber security best practices in a methodological and measurable way. Actions taken based on a risk assessment effectively improved the security stance of the company by over 150% above the industry average for the year 2019.• Managed all things Identity and Access Management (IdAM) including MFA, Active Directory, Group Policy, Security Groups, Role-based access control (RBAC)• Developed & maintained all IT Security Policies & IT Governance. Well-versed in NIST SP 800-37 RMF

• CMS implementation and design • Developed, maintained, & updated multiple custom content management systems for websites using Wordpress, Joomla, & other tools• Established project roadmaps, managed team of outside contractors, & ensured deadlines were met• Monitored, assesed, & reported on performance metrics for websites & social media platforms

• Architected & managed O365 Exchange hybrid infrastructure & global migration (30k mailboxes). • Trained & guided teams of up to 25 individuals across IT including SCCM, helpdesk, network, access mgmt., security, leadership

• As part of the global end-user computing (EUC) team helped lead & drive support of PC refresh effort including developing & testing O365 click-to-run OS deployment images via SCCM; evaluating & vetting proposed new lineups of desktops, laptops, tablets; taking ownership & training junior IT engineers• Design, implement, & maintain enterprise infrastructure ranging from server virtualization using VMware ESXi 6.5, Azure, Office365. Use various systems engineer tools, powershell scripting, & processes including SCCM, MDT, application packaging & other software deployment tools deployed via Flexera cloud portal.

• Managed, maintained, & monitored regional IT infrastructure including multisite environments (PCs, servers, operating systems, Dell\HP\IBM SAN hardware, VMware, Citrix, Avaya\ShoreTel phone systems, disaster recovery backup solutions, printers, UPS battery backups, network equipment & protocols TCP\IP)• Design, configuration & analysis of network hardware architecture including switches, firewalls, wireless APs, VPN access, VLANs, MPLS/Metro-E, DNS, DHCP, routing, port forwarding, failover) • Provided operational support for onsite, remote datacenter, & hosted servers & applications (Windows Server 2012, Sharepoint, MS Exchange 2007\2010, Google Apps)• Recommend purchase of all IT equipment for computer systems & infrastructure, perform install• Successful project & staff management (leading 3 IT support staff) during deployments/migrations

• Active Directory administration including add/remove users & groups, GPO, configure file permissions, check event logs, configure & restore from backup, create & maintain Cisco VoIP extensions • Configured file, print, remote access services & management of Exchange Server 2003/2007/2010.• Installed & maintained OS images along with associated automation tools & quality control (Windows 7, MS Office 2007/2010, Symantec Antivirus)• Provided tier 3 help desk hardware & software support to end users (Windows 7, MS Office, Sharepoint)

• Recognized for most innovative product idea & marketing plan (Kinetik - Nov. 2007)• Miniature power generator powered via kineticism, pulse waves, & magnetic fields.• Managed a team of 4 to develop a business plan and pitched potential investors, VCs, angels• Carbon heating film for commercial & residential property (March 2008)• Developed an e-marketing plan that was accepted by a local retail service company in the health & beauty industry (Bellevue, WA) (June 2008)• Spent 1-month abroad across 8 countries in Western Europe in Sept. 2007 (UK, France, Belgium, Holland, Germany, Austria, Italy & Czech Republic)