• Collaborated with vendors, 30+ clients, analysts, and data scientists to build out data platforms that integrate data into software platforms, automate warehouse implementations, and activate Machine Learning models• Increased insight, forecasting and profits by leading the database analysis, design, and build effort for internal and external clients• Designed data warehouse architectures for customers (i.e. platform choices, data models, table layouts)• Aggregated large data sets for use within Business Intelligence solutions and Customer Data Platforms• Developed, designed, and optimized complex Structured Query Language (SQL) queries• Determined the best ways to transform data in order to be used in analysis, visualizations, and consumption by Machine Learning models

• Defined and implemented data management standards for iSeatz, an ancillary travel booking/search engine company, and ensure adherence to improve data quality and availability throughout the iSeatz organization• Ensured adherence to data strategy by defining data requirements & consulting in technical implementations• Utilized large-scale Data Mining and Machine Learning techniques to discover actionable patterns in structured and unstructured data• Designed hypotheses and testing methods to deliver results that provide insight into user & system behavior• Identified new metrics and data sources based on evolving business and system requirements• Active participant and leader in the design, coding, testing, and debugging of applications that give business users access to critical information• Collaborated with Architecture and Development teams to engineer implementation of data extraction, transformation, and storage infrastructure• Founding member of iSeatz Business Intelligence department

• Oversaw and managed student information system for K-8 charter school• Conducted thorough analysis and reporting of all student information (including attendance, discipline, and student achievement data) to aid decision-making and classroom instruction• Completed all state-level data reporting requirements for Crescent City Schools, including student schedules, student assessments, report cards and state reporting (via PowerSchool)• Maximized use of student information system by delivering training & support for staff on SIS best practices• Teamed with Directors of Curriculum & Instruction to refine and execute testing policies• Created and maintained a professional relationship with colleagues, students, parents and community• Implemented new internal student information system (SchoolRunner) to simplify staff entry of student achievement, grades, discipline and attendance, as well as ease of access to student contact information

• Owner of CRM database tracking prospective students and applicants for five graduate business programs (MBA, Master of Accounting, Master of Finance, Master of Management in Energy, and Professional MBA)• Coordinated strategic development of office technology applications for data and reports related to graduate and student enrollment management• Enhanced senior staff and administration with accurate projections and current analysis of data, marketing opportunities, and competitive recruiting trends, and supported program counselors for financial aid data• Implemented and customized new admissions software system (Intelliworks) to more effectively track and message recruits and applicants, track online payment of application fees and confirmation deposits, as well as achieve optimal reporting and detailed data to report to senior administration

• Trained and acclimated fellow Operations Analysts and off-site vendors in LexisNexis’s print and online coding requirements for its Law School publications• Maintained quality control of coding and layout standards across Law School product line• Continued responsibilities of Senior Publishing Operations Analyst listed below

• Edited and refined manuscripts received from authors (mostly law professors) for LexisNexis’s line of Law School textbooks for both student and instructor use• To expedite Law School publishing projects, continued responsibilities of Publishing Operations Analyst as well as code conversion responsibilities of Senior Analyst• Served as a valuable training resource for fellow editors in new coding procedures and tools• Established new precedent for Law School publications to be processed via Lexis’s universally-used XML (Extensible Markup Language) coding format• Defined and instituted XML coding and design standards for Law School publications• Trained and acclimated fellow Content Editors, Practice Area Editors, in-house programmers, and off-site vendors in the ways of XML tag requirements for Law School product line• Recipient of parent company Reed Elsevier’s Great Performers award in January of 2008, for innovation and on-the-job performance during the fourth quarter of 2007

• Collaborated with in-house programmers to develop software for transitioning from its older SGML (Standard Generalized Markup Language) to its new coding language (XML) for product publication• Oversaw the milestone release of LexisNexis’s first-ever XML-based print publication in April of 2004• Partnered with off-site vendors on numerous projects involving conversion of raw manuscript into XML, and oversaw mass conversion project of older SGML-based data to new XML file format, enabling publications to be formatted for PDF and online accessibility• Coordinated assembly of quarterly CD-ROM library releases in the field of Intellectual Property and Copyright Law• Continued responsibilities of Publishing Operations Analyst

• Collaborated with editorial department to prepare new releases of legal publications for print (newsletter, case-bound, supplement, and looseleaf), CD format, Lexis.com, and Bender.com• Converted and manipulated raw editorial manuscript into product-ready SGML files • Performed regular database maintenance on existing SGML files for future publication• Composed PDF files from SGML data using in-house software for print publication, making cosmetic and stylistic adjustments in the process

• Performed quality control analysis for treatise print products before shipment to publishing house• Assisted Operations Analysts in the preparation and production of print products