Don Chanfrau Email and Phone Number
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I help higher ed communications executives plan, build, and launch beautiful websites that position their institutions properly, improve services for all constituents, and boost enrollment. As a former senior marketing executive, I have decades of experience leading digital projects, planning and rolling out web infrastructure, products, services, and applications. My strength is in getting diverse editorial, design, and technical teams, with different perspectives and skills, to collaborate productively in achieving shared goals. My software platform and tool knowledge, collaborative approach, and strong communication bias ensure credibility with leadership and the cross-functional teams that execute their plans.Deliverables may include:- Website governance policy- Setting project goals and objectives- Scope, requirements, and launch scheduling- Vendor selection, contract negotiations, and lead liaison- Budget and change order tracking- Content audit, workflow, and migration- User acceptance testing- Style sheetsAs background, breadth of responsibilities and accomplishments include:- Recently launched the Wellesley College (wellesley.edu) and Cambridge College (cambridgecollege.edu) websites.- Led the business analysis of a strategic five-year digital transformation for Northeastern University. Partnered with a ServiceNow systems integrator, business analysts, departmental managers, QA, and IT developers to build a 150-agent service network for prospects, students, parents, and alumni.- Owned an omnichannel product initiative that enabled a lottery systems integrator and operator to win 3 international contracts in 19 months from a standing start. Managed multi-year budget, requirements, technology road map, M&A due diligence, and sales training. - Led interactive consulting projects for the first information architectures and Web sites launched by global financial services, technology, consumer product, and health care enterprises and start-ups.- Directed the development of customer acquisition software branding and end-user training for the launch of one of the largest, most successful US ISPs for business and consumer markets.Experience in situation, competitive, and gap analysis; market planning; research; positioning, branding, and communications; budgeting; requirements and backlog development; vendor selection and oversight; user acceptance testing; and training.MBA in Marketing and Certified Scrum Product Owner.Keywords: Branded Communications | IT Systems Knowledge | Project Management | Business Analysis
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Higher Ed Consulting Project AdvisorMachine LanguageBoston, Ma, Us -
Higher Ed Website Project AdvisorMachine Language Jun 2021 - PresentPlymouth, Massachusetts, United StatesDependable, versatile resource for higher ed communications leadership, specializing in website redesigns. Former marketing executive fluent in planning, scoping, scheduling, and executing digital projects. No-drama style builds trust with internal IT leadership and external design and engineering partners. Expertise in web design and content development tools, communications, business analysis, research, and Agile software development processes. Deep experience and repeated success serving diverse teams. -
Director, Business AnalysisNortheastern University Jun 2017 - May 2021Greater Boston AreaI led a team of translators: we converted business needs into clean requirements that resonated with project sponsors and delivered direction that software engineers can act upon. Led requirements phase for a five-year digital transformation. Partnered with ServiceNow integrator and IT to design and deliver 150-agent service network for prospects, students, parents, and alumni. Interim manager for Salesforce developers and administrators. -
Senior Technology And Marketing ConsultantEmc 2012 - Nov 2015Greater Boston AreaFor IT, provided run support for an internal SaaS system used by product, development, financial, marketing, and services personnel to track, remotely maintain, and look for opportunities to grow the installed base of hundreds of thousands of customer systems in 100+ countries.For Cloud Commerce Marketing, worked with product managers, marketing managers, IT, and inside sales to build the content and merchandising infrastructure for the launch of the EMC Store, the company's first eCommerce site. -
Director, Client ServicesCommunispace Feb 2008 - May 2011Led “online community” engagements with technology clients for this digital customer collaboration researcher. Owned consulting, research design, analysis, and community reporting. -
Senior Director, Product ManagementGtech Apr 2003 - Oct 2007Led digital and player services products for this lottery market leader, including strategy, revenue and expense forecasting, global market requirements, competitive analyses, M&A and partnership planning, budgeting, scheduling, and launch marketing. -
Managing Director, Strategic ServicesScient Feb 2000 - Nov 2001Advised strategists in the US, UK, and Japan building brands for start-up and established clients of this digital systems consultant, experience designer, and technology systems integrator. Mentored and managed salary administration and performance incentives for consultants.
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Vice President, Interactive StrategySiegel & Gale Sep 1996 - Feb 2000Consulting and project lead for early digital programs -- eCommerce, portal, event-based and product info Web sites and media -- for Fortune 500 and start-up clients of this renowned brand strategy boutique. Managed writers, artists, animators, programmers, and project budgets. -
Senior Product Manager, Marketing Manager, And Customer Applications EngineerAt&T Computer Systems Apr 1985 - Sep 1996Envisioned and managed CD-ROM branding for the launch of the AT&T WorldNet dial-up Internet service. Managed revenue, feature development, and pricing for StarGROUP, a UNIX-based family of network operating system software products. Led marketing programs and staff for PCs, servers, operating systems, network operating systems, storage and communications peripherals, and premises-based e-mail. Launched AT&T Computer Systems' first national print ad campaign and produced an award-winning video series on multiprocessing computing. Pre- and post-sales support for a UNIX-based office communications system, including installation, live test demos, product marketing, and sales training.
Don Chanfrau Skills
Don Chanfrau Education Details
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English Literature -
European History, Literature, Philosophy, And Design -
Statistics (Edx, Mooc)
Frequently Asked Questions about Don Chanfrau
What company does Don Chanfrau work for?
Don Chanfrau works for Machine Language
What is Don Chanfrau's role at the current company?
Don Chanfrau's current role is Higher Ed Consulting Project Advisor.
What is Don Chanfrau's email address?
Don Chanfrau's email address is ch****@****zon.net
What is Don Chanfrau's direct phone number?
Don Chanfrau's direct phone number is +161760*****
What schools did Don Chanfrau attend?
Don Chanfrau attended New York University - Leonard N. Stern School Of Business, Binghamton University, Københavns Universitet - University Of Copenhagen, University Of California, Berkeley.
What skills is Don Chanfrau known for?
Don Chanfrau has skills like Strategy, Product Management, Competitive Analysis, Market Research, Product Marketing, E Commerce, Start Ups, Crm, Strategic Planning, Marketing Research, Marketing, Marketing Strategy.
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