Don Chester Email & Phone Number

Dallas, Tx, Us

Helping medium and large-scale clients to accurately Identify and Document all IT & Telecom Services and Solutions, and accurately align with Budget and Forecasting Data. . Primary objective to provide clients with detailed inventory, budgeting and cost savings information so they can make the most informed decisions for their company.Specialties: * Detailed Information Technology Assets and Services Inventory Development* Matching IT Budgeting & Forecasting to Inventory* Identify IT Cost Optimization & Savings Opportunities* Systems & Services Requirements Definition* Tactical Consulting & Operations SupportWe’ve been very fortunate to work with such clients as…• Anderson Trucking Service• Arctic Wolf• Welltower• Warren Transport• Crescent Bank• Laderach• OliveMill Holdings• Kajeet• The American Heart Association• Alliance Data Systems• Akin Gump• American Petroleum Institute• Belo Corp.• Blockbuster, Inc.• BlueCross/Blue Shield of Texas• Brinks, Inc.• Centex Corp.• Chesapeake Energy Corp.• Comerica Bank• The Dallas Morning News• Epsilon• FFE Transportation• Jostens, Inc.• Heidrick & Struggles• Mustang Fuel Corp.• NationsBank• Shell/Texaco• Sidley & Austin• Sonnenshein Nath & Rosenthal• Southwest Airlines• Union Pacific Resources• 7-Eleven

Irving, Texas, Us

Document existing Voice Systems and Services, Local Access and Long Distance Telecommunication Services and current costs. Utilize compiled documentation to develop comprehensive requirements specifications for each of Epsilon's services.Results: - Compiled Detailed Inventory showing all services still billing- Eliminated over $60,000/month of Services not being used- Documented and Received Credit of just under $600,000 for services incorrectly billed- Worked with Vice President of Vendor Management to negotiate new vendor contracts resulting in $4 million baseline savings- Overall reduced cost/mb just under 50%, allowing implementation of redundant network with dual carriers for net neutral budget going forward.

San Mateo, California, Us

Boutique Dallas-based, vendor-neutral telecom agency. Responsibilities include acting on client's behalf as a client advocate to provide end-to-end IT and Telecom analysis, negotiate pricing, project manage the implementation of complete solution; and provide on-going account management. Services focus on carrier solutions, cloud-based services, data center, hosted and managed voice, data, video, and mobility services. Ensure that telecom services consistently meet client needs. Responsible for sustaining and renewing client contracted services. Representative clients include: American Heart Association, Belo Corp., Brinks, Blockbuster, Chesapeake Energy, Overhead Door, Pariveda Solutions, and 7-Eleven: • Saved Large Retail Chain $8.3M through Long Distance, WAN and local service negotiations. Coordinated with Headquarters, Regional Distribution Centers and over 4,500 field locations.• Saved National Logistics Company $500K (12%) over 3 years through conversion and optimization of local services for 180 local offices.• Saved IT Services Company 30% through conversion to Hosted IP Voice and WAN Service.

Initially provided 1099 consulting and project management services for conversion to RightFax and Avaya Modular Messaging for the 2nd largest producer of Natural Gas. Provided telecom services support, billing cleanup, project management, and process development/documentation for Regional Oil Exploration and Production Company. Also assisted with requirements definition, baseline cost analysis, vendor selection, contract negotiation and project implementation assistance to other firm clients. Representative Clients included: Bryan Cave, Chesapeake Energy, City of Austin, Griffin Communications, Penson Worldwide, Sandridge Energy.• Delivered conversion projects on time.• Regional Oil Company saved over $100K and received over $30K in credits on cellular services by reducing unneeded services and devices.

Columbus, Oh, Us

National Mobility Lifecycle Management Company assisted companies with tracking and management of wireless assets as well as provided billing management and service plan optimization via Company-wide Wireless Expense Management. Strategic Account Manager for largest client (40th largest global financial institution). Managed multiple accounts representing 35% of corporate revenue. Responsible for program implementation, baseline development, carrier relationships, ongoing management support, savings validation and development standardized reporting metrics and processes for clients. Wireless Rate Plan Optimization.Representative Clients included: ABN AMRO, Accor North America, Centex, Jostens, Pentair, Publicis/Starcom, and Ryerson: • Delivered 25% savings working with International PM Team on North American rollout (3,000 devices).• Continually delivered 20%-30% savings on Monthly Recurring Charges and 5%-10% on defects for clients with device counts ranging from 500 devices to 7,500 devices.• Began development of Texas Sales Channel within Independent Consultants, Carrier Agents, and Carrier Professional Services Groups.

Houston, Tx, Us

Joined via acquisition of Boundless Communications Strategies. Technology and Business Consultancy ($15M revenue) for mid-market companies. Member of the management team responsible for business development and the full cycle of service delivery, as well as key client account management.Representative clients included the American Heart Association, Centex Corp, Chesapeake Energy, Eagle Global Logistics, Griffin Communications, and Mustang Fuel.• Responsible for engagements representing 30% of revenue, driving 100% sales growth. • Initiated development of Sales and Marketing Programs for Public Sector, Third-Party Channels (Vendors, Agents, ASPs, other Consultants, etc.), provided 15% of monthly revenue and showed steady growth• Began development of Sales CRM strategy to increase potential client “touch points” to increase pipeline.

Start-up Consulting Firm. Primarily responsible for identification and pursuit of opportunities for sales of IT Consulting services to clients, as well as delivery of client projects. Representative clients included the American Heart Association (350 locations), Centex Corporation (2,200 locations), Chesapeake Energy Corporation (Corporate Campus), Eagle Materials (30 locations across 4 subsidiaries), FFE Transportation (60 locations), DART (10 locations) and the Texas Workforce Commission (160 locations). • Responsible for programs/projects saving clients over $20M through Vendor Selection and Negotiation. • Generated $450K of billable revenue by initiating Public Sector Sales and Marketing Program • Revenue doubled in both 2nd and 3rd years, to $1.2 million, prior to sale in January 2004.

1996-2000: Management Principal for Regional Management Consulting Firm. Responsible for sales, delivery, and project management activities for a variety of Fortune 1000 companies within the U.S. Responsibilities included market planning, sales process development, proposal development, executive presentations, cost estimating, project scoping, staffing, change control, and billing for multiple accounts. Major client engagements included NationsBank (now Bank of America), Centex, State of Texas, American Heart Association, 7-Eleven, BlueCross/BlueShield, Union Pacific Resources and Southwest Airlines.• Assisted with revenue growth from $500K annually to over $10 million.• Lead Consultant on State Gov't project that saved $70M through re-contracting Voice, Data and Video services contracts. 1993 – 1995: Sr. IT/Telecom Consultant responsible for budgeting, staffing, scope definition, contracting, facilitation, reporting, issue resolution, sales, quality control, and invoice management on multiple engagements with budgets between $10,000 and $2.5 Million. Recruited, trained, and supervised new hires and experienced industry business development hires in order to enhance the firm’s ability to sell service offerings and successfully deliver on client projects. Representative Clients included Dallas Morning News, FFE Transportation, Wilsonart International, Akin Gump, Sonnenschein, ICI Paints, Southwest Securities, Baxter Healthcare, Heidrick & Struggles, Comerica Bank, the American Petroleum Institute and the National Retail Federation. • Responsible for programs/projects saving clients over $80M. 1991 – 1992: Consultant responsible for baseline cost analysis, planning and design, system selection, contract negotiation, implementation assistance.• Saved large Financial Institution $43M through long distance service and data backbone consolidation.• Saved International Oil Services Company $12M through Voice Services evaluation and re-contracting.

Houston, Texas, Us

Responsible for the implementation and ongoing management of AT&T SDN/SDDN network, generating over 2 million minutes of traffic per month worldwide from over 400 locations and 6,000 calling cards. Developed presentations to sell operating units on new services and recommendations to upper management.• Developed methods and procedures that assisted in the four month early completion of the network, saving approximately $50,000. • Received over $250,000 in credits from billing reviews and identification of errors. • Implemented fraud control plan, identified additional credits of over $200,000.

Planning, design, and implementation of communications network. Began analysis for multi-node voice and data network and study for VPN. Worked with remote locations to maximize communications, oversee and coordinate moves, order services and equipment, and troubleshoot and resolve problems. • Reduced 800 phone bill $25,000 per month by re-analyzing service option originally ignored.

Provided technical support to MCI's largest customer accounts. Position required a strong mix of technical expertise in telecommunications networks, voice and data products and services, excellent communications/interpersonal skills, attention to detail, strong orientation to high-quality customer service, and tolerance to stressful situations.

Dallas, Tx, Us

Provided part-time network support while on campus between classes for Masters Degree.

#1 Sales 5 of 6 months.

Us

Bachelor’S Degree, Economics And Accounting

Lyle School Of Engineering: Master Of Science - Ms, Computer Systems Networking And Telecommunications

Education record