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Don Crawley Email & Phone Number
Author of The Compassionate Geek and IT Customer Service Speaker
at
The Compassionate Geek
1 work email found
@doncrawley.com
5 phones found area 206 and 509
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Author of The Compassionate Geek and IT Customer Service Speaker
Location
Greater Seattle Area, United States, United States
Who is Don Crawley? Overview
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Quick answer
Don Crawley is listed as Author of The Compassionate Geek and IT Customer Service Speaker at The Compassionate Geek, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at doncrawley.com, phone signal with area code 206, 509, and a matched LinkedIn profile for Don Crawley.
Don Crawley previously worked as President/Chief Technologist at Soundtraining.Net and Contract Trainer and Content Developer at Skillpath Seminars. Don Crawley holds Music from Nebraska Wesleyan University.
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{first}@doncrawley.com
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Profile bio
About Don Crawley
I get IT teams to work together to get things done. That leads to lower turnover and higher productivity and higher profits.Here's how it started: It was the early 2000s and I'd just finished helping my client's staff learn about BIND DNS software (it's a type of directory for Internet names) and Cisco routers. It was a good fit. You know...they liked me and I liked them. They asked if I could present customer service training to their IT staff. My client had had regular customer service trainers come in and, although they did a good job, they didn't understand IT culture. My client had the crazy idea to reverse the process and ask a technical trainer (me) to develop and present a soft skills topic (customer service), but from the perspective of a geek (their word). I agreed to do it and, over the next few weeks, worked with my team to build the training program. Instead of building the training based on making people follow stodgy scripts, however, we designed it to be transformative for the audience. The training program was based on changing the hearts and minds of the audience members to be more compassionate and to feel empathy for customers, colleagues, bosses, and, frankly, everyone. The client loved it and I realized that the concepts of compassion and empathy were potential life-changers for the people who heard the message (including me). Since then, as a speaker, my message of compassion and empathy has been delivered all over the world through keynote speeches, conference breakout sessions, corporate training, my books, videos, and online training. Clients tell me it has transformed the people who hear the message. Sometimes, audience members get a little uncomfortable, but that's a sign that the message is getting through!Let's get started. Contact me to set up a time to talk. don@doncrawley.com or (206) 988-5858.
Listed skills include Networking, Training, Security, Cisco Technologies, and 29 others.
Current workplace
Don Crawley's current company
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8 roles · 49 years
Don Crawley work experience
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Author Of The Compassionate Geek And It Customer Service Speaker
CurrentBooks, keynote speeches, breakout sessions, corporate training, and online training on IT customer service, interpersonal communication, relationship building, conflict resolution, emotional intelligence, public speaking, and communication for IT professionals. To learn more IT customer service training, visit CompassionateGeek.com. To learn more about.
2007 - Present
~19 yrs 4 mos
President/Chief Technologist
Experienced technical trainer, veteran I.T. guy, and small business operator--Professional public speaker for IT professionals in the areas of customer service--Technical training in the areas of Cisco routers and firewalls, Linux desktops/networking, Microsoft desktops/networking, network security, and help desk support.
1999 - 2018
~19 yrs
Contract Trainer And Content Developer
Developed and presented corporate training on multiple topics including Cisco, Linux, and Windows technologies, plus a variety of soft skills topics. Developed and presented multiple train-the-trainer workshops, videos, and keynote presentations. Developed and presented audio and video presentations on multiple topics.
Apr 1997 - May 2008
Program Director Kxtr-Fm Radio
Ingram Media
* Managed full and part-time radio programming staff.* Hosted morning show.* Co-developed and executed station strategic marketing plans.* Automated station operations using TM Century UDSII and Computer Concepts automation systems.* Station format: Classical
1994 - 1997
~3 yrs
Program Director Kfkf-Fm And Kkcj-Fm
Sconnix Broadcasting
* Managed full and part-time radio programming staff* Analyzed audience research and wrote reports for internal and external use* Co-developed and executed station strategic marketing plans.* Station format: Country
1992 - 1994
~2 yrs
Program Director Wdaf-Am Radio
Taft Broadcasting Company
* Managed full and part-time radio programming staff.* Analyzed audience research and wrote reports for internal and external use.* Co-developed and executed station strategic marketing plans.* Designed, executed, and analyzed strategic market research programs.* Designed and managed station advertising programs including direct mail, television, outdoor.
1984 - 1992
~8 yrs
Announcer
Keck Radio
1977 - 1979
~2 yrs
5 education records
Don Crawley education
Music
Nebraska Wesleyan University
Music
University Of Missouri-Kansas City
Music, Theater
Columbia College
Sociology, Interpersonal Communication, Psychology
Highline College
Business Administration And Management, General
Penn Valley Community College
FAQ
Frequently asked questions about Don Crawley
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What company does Don Crawley work for?
Don Crawley works for The Compassionate Geek.
What is Don Crawley's role at The Compassionate Geek?
Don Crawley is listed as Author of The Compassionate Geek and IT Customer Service Speaker at The Compassionate Geek.
What is Don Crawley's email address?
AeroLeads has found 1 work email signal at @doncrawley.com for Don Crawley at The Compassionate Geek.
What is Don Crawley's phone number?
AeroLeads has found 5 phone signal(s) with area code 206, 509 for Don Crawley at The Compassionate Geek.
Where is Don Crawley based?
Don Crawley is based in Greater Seattle Area, United States, United States while working with The Compassionate Geek.
What companies has Don Crawley worked for?
Don Crawley has worked for The Compassionate Geek, Soundtraining.Net, Skillpath Seminars, Ingram Media, and Sconnix Broadcasting.
How can I contact Don Crawley?
You can use AeroLeads to view verified contact signals for Don Crawley at The Compassionate Geek, including work email, phone, and LinkedIn data when available.
What schools did Don Crawley attend?
Don Crawley holds Music from Nebraska Wesleyan University.
What skills is Don Crawley known for?
Don Crawley is listed with skills including Networking, Training, Security, Cisco Technologies, Public Speaking, Customer Service, Technical Training, and Network Security.
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