With over 25 years of experience in marketing, sales, and operations, I am a seasoned leader in the business process outsourcing (BPO) industry. I currently serve as the VP of Marketing & Sales Enablement at Everise, a global customer experience company that delivers innovative and disruptive solutions across multiple verticals.In this role, I have overall responsibility for establishing and coordinating all marketing activities within sales strategies, plans, programs, and functions. I leverage my expertise in revenue operations (RevOps), digital marketing, social media, content development, and integrated marketing strategy to generate and nurture leads, increase brand awareness, and support sales growth. I also draw on my background as a former Army officer, a founder of two companies, and a certified project management professional (PMP) to lead and manage cross-functional teams, vendor relationships, and international operations. My mission is to help Everise and its clients achieve their goals and deliver exceptional customer experiences.
Listed skills include Leadership, Customer Experience, E Commerce, Bpo, and 46 others.