Don Curnow, Mba Email & Phone Number

Greater Minneapolis-St. Paul Area

Plymouth, Mn

- Managed complaint investigations, adverse event reporting, and documentation services in the Cardiac Rhythm Management and Neuromodulation business unit.- Partnered with Manufacturing Engineering, Quality Engineering, Customer Service and customers to resolve customer complaints.

Plymouth, Mn

- Responsible for Customer Quality Agreements in the CRM/Neuromodulation business unit, and for special quality/compliance projects across Integer.- Developed standards for acceptable terms, including change notification, resulting in more consistent and favorable Quality Agreements for Integer.

Edina, Mn

- Served in a flexible role that included Post-Market and general Quality Management System (QMS) responsibilities. - Owned and coordinated a wide range of QMS activities including audits (internal, corporate, FDA, and notified body), Management Reviews, process nonconformances, HHEs, CAPAs, Quality Metrics Reviews, field actions, and process improvement projects.

Chaska, Mn

- Managed complaint investigations, complaint trending and the adverse event escalation process for Beckman Coulter’s Immunoassay division.

- Led a group of 30 individuals who processed over 50,000 U.S. and international events (complaints) per year, including the receiving, investigating, and reporting of events.- Maintained compliance with changing regulations via significant updates to international adverse event reporting procedures and by doubling of the number of countries covered by adverse event reporting processes.

- Delivered configuration management and change order services for Cardiac Rhythm Management headquarters. - Led initiative to co-locate support in internal customer areas, resulting in increased customer satisfaction and a 25% increase in change order first pass yield.

Master Of Business Administration - Mba, Management Information Systems

Bachelor Of Science, Chemical Engineering