>Program Development / On-line Saleso Outreach to potential synergistic partners/organizationso Organize/schedule and liaise with above o Promote/market programs to customers/stake holders (Brock Township, Durham Region) o Communications with Events in surrounding areas, for participation and promotion purposeso Market Collectables and Curiosities to VIP clients, local clients, local groups, etco Develop and grow Relationship Management and customer satisfaction initiativeso Increase overall sales and customer base>Innovate/Develop new ideas, initiatives >Promote and market hub in local and surrounding regions, internet>Develop new low-cost programs, marketing and promotion opportunities>Develop best practices for in-store, on-line selling, auctions>Assist in store functions, organization, customer purchases >Create program/assist Training volunteers for helping in-store, other related areas>Promote increase in volunteering (regular, student community service, etc)>Develop cross-promotion partnerships where useful/possible>Increase customer growth>Develop innovation in store design to influence and maximize public use and buying behaviours>Increase interest, customer growth, traffic and buying behaviors>Provide outreach, develop and liaison with potential synergistic partner organizations/groups/key individuals in the local and surrounding community to influence awareness and growth in customers and sales (e.g. meetings/presentations/joining synergistic organizationsals a>Develop promotional copy and written materials for web/Facebook/radio-Print advertisements, copy and publicity/signs)

A) Training workshops helping small and medium companies in the process of innovation through brainstorming, and other techniques. You and/or your employees can develop the next profitable direction for your company simply by learning how to think creatively and be aware of the potential for innovation.• Developing/instructing customized group brainstorming and innovation techniques/processes • Strong customer service, customer satisfaction and relationship management • Skilled problem-solving skills and effective solution development techniques, new ideas, improvement of existing business process, products and /or services• Extensive outreach, promotion development, ongoing communications to grow customer base • Ascertain company goals, course learning objectives, teaching techniques, activities, technology and curricula • Effectively monitor and evaluate customer service, communications, instruction sessions, and overall customer satisfaction using surveys and questioners B) Visionary product development, innovation, re-innovation, & invention services from consumer electronics bus. or entertainment, internet web profit irection, to children & fashion niche. From small companies up, we will provide innovation ideas/directions and/or products that will take advantage of an existing or growing niche. We can create the innovation concept alone, or arrange for prototype. Jocosity will discuss your company's goals, mission, direction(s), desired direction(s), & once understanding your process & situation in the marketplace, create a profit developing innovation. We are open to a variety of compensation structures for our work (including product-profit based) that fits all company budgets. Make us an offer... We are driven to make you new profits.

Although I was the Founder of the Care Unlimited Program (which became the Newbridge Care Unlimited Program), a non-profit, Ontario-wide initiative, I considered myself the Outreach and Program Development Coordinator. My tasks, running the program, included preparation of engaging written promotional and informational in-house communications for staff, volunteers and key board personnel, outreach, communications, innovation of new developments, ongoing written and verbal correspondence, promotion, marketing, presentation, relationship management, ongoing customer satisfaction monitoring and process evaluation. I developed all web site information, promotional materials and coordination of program growth and participation by over 200 charities, hospitals, not-for-profits, goods and services organizations, and over 30,000 volunteer users/members. Efficient staff/volunteer scheduling, training, client appointments, and follow-through.

Production company experience, communications and correspondence with production staff, director, editor, and clients to complete video/commercial/film projects. Preparing written communications for staff during in-house meetings, customer information sessions ensuring compliance with policies and time deadlines.Marketing, relationship management, dealing with stakeholders, innovative out-of-the-box solutions/problem solving.

Ministry of Natural Resources, Ministry of Culture, variety of goods and services for all sections of Ministry including tendering, and proposals

• Hosted community information sessions to promote membership growth, services and advocacy • Established promotional newsletter and informational flyers, and developed and implemented new outreach and participation programs, membership development and fundraising events • Provided customer service to walk-in customers at Region Office (diabetes information on products/services, care, events, etc.) • Corresponded and developed relationships with synergistic corporate partners and media • Developed and wrote promotional materials and publicity releases• Increased customer service and communications knowledge staff/volunteer through workshops and courses