Licensed by the State of Washington to sell Life Insurance, Health Insurance, Long-Term Care Insurance and Annuities.

Agent licensed to sell insurance through New York Life Insurance Company.

We are a continuous process improvement consultancy providing services to small-to-medium sized businesses in the Pacific Northwest. We provide affordable, customized Lean Six Sigma consulting services to small-to-medium sized businesses in the Seattle area to help them improve revenue, cut costs, and improve customer satisfaction levels. We service local aerospace, financial and healthcare industries.

Directed business relations/growth with strategic alliance partners.Established new alliance partnerships.Managed existing partnerships.Established alliance partnerships.Generated sales leads and funneling new business through strategic partners.Contributed to strategy alignment supporting corporate objectives.Became adept at balancing the development of new partners and activating existing ones.Developed and operated certification process for alliance partners to ensure quality.Worked with internal and external multi-disciplinary teams.

Spearheaded employee teams, Lean/5S/DMAIC projects, Kaizen events, continuous process improvement, business issue resolution, enhancements in efficiency, accuracy, waste reduction, and cost savings, gap/opportunity identification, business requirements, project scope, data gathering/analysis, process mapping, executive presentations, dashboards, metrics, key performance indicators, procedural/systems continuity and sustainability, physician buy-in, and Lean training. Integral role in annual savings, project management, defect reduction, performance improvement for cardiac catheterization lab, pharmacy, and emergency department, revenue cycle, patient bill processing for internal/external reporting, physician order entry, and failure mode effects analysis (FMEA).

Information Technology courses Microsoft Access relational database and Microsoft Word.

Created and managed local/distributed technical infrastructure for delivering educational materials on-line. Developed innovate process/system to deliver live-streaming video webcasts world-wide. Established strategic partnerships with third-party technology companies to assemble and support operations.

• Led project to build company Intranet employing Microsoft Content Management System (MCMS) and other leading edge technology• Let project to deploy Citrix Extranet system for physician access to EMR• Led project for Customer Relationship Management (CRM) system• Led project to develop Extranet for Board of Directors.• Provided System Administration services for various other systems including MicroMedix, Policies and Procedures, RazorsEdge, and other systems.

Directed website deployment for global financial website, solutions development, testing, and implementation, and version control. Critical role in software development/deployment lifecycle, Lean Six Sigma projects, and website speed/usability.

Project Manager for large IT project to develop and deploy securities trading system, Intranet, and Extranet for Y2K.

System Developer and Support Engineer for equities, fixed income, and mortgage-backed securities trading systems.

Project Leader for team implementing marketing campaign for new pharmaceutical products.

Developed and maintained financial risk models, financial simulation models, and optimization routines for equity trading.

Swing Shift Supervisor for Word Processing Department in charge of publication of financial statements.

Port selected mainframe computer programs into desktop applications; provide computer training to all corporate personel.

Establish computing standards and approve hardware / software for various information technology projects; test and benchmark minicomputer technologies for suitability; build out data centers; implement new technologies, eg, ISDN, 800#, 900#.

Develop and test new technologies, especially personal computer-to-minicomputer communications such as email through modem connections

Support US Army training operations by collecting mock battle data to hand-held, ruggedized, personal computer and creating reports.